Hello, I am Afra, a dedicated hospitality professional with over a year of experience in the food and beverage industry and comprehensive exposure to various hotel departments through practicum. Demonstrated leadership, strong customer service skills, and ability to work well within teams. Have experience in utilizing OPERA PMS System and OnQ at the front desk position, along with Micros and POS Systems in food and beverage operations. Possess strong communication skills, multitasking, fast learning, time management, and attention to detail. I have a profound passion for the hospitality industry, particularly in hotels and event operations.