Afrah S. Email & Phone Number

Bengaluru, Karnataka, India

• Strategic Planning: Implemented strategies to boost delivery efficiency, reduce costs, and enhance customer satisfaction.• Vendor Management: Overseen vendor relationships, handled contract negotiations, and ensured alignment with goals.• Budget Oversight: Managed budgets, controlled costs, and identified financial optimization opportunities.• Team Leadership: Lead and develop staff, foster collaboration, and set performance targets.• Performance Tracking: Monitored KPIs, generated reports, and driven improvements using data insights

Bengaluru, Karnataka, India

• Route Optimization: Optimized delivery routes to reduce costs and delivery times, enhancing efficiency and customer satisfaction.• Performance Monitoring: Tracked KPIs like delivery times and customer feedback to maintain service quality and operational efficiency.• Vendor Management: Worked with third-party vendors and partners to ensure reliable service and negotiate better terms.• Technology Integration: Used technology like GPS and route planning software to streamline operations and improve performance.• Team Management: Lead and supported delivery personnel, ensuring high productivity and adherence to safety standards.

Bengaluru, Karnataka, India

• Managed daily banking tasks, including deposits and withdrawals.• Resolved customer issues and transaction errors with high-quality service.• Assisted with internet banking and technical support.• Handled secure fund transfers, fraud cases, and discrepancies.• Monitored account security and implemented best practices.

Bengaluru, Karnataka, India

• Maintain department organization and prepare examination rooms and equipment.• Perform non-invasive procedures like laser hair removal, phototherapy, PRP and chemical peels. •Assist Doctors with procedures like biopsy and carbon peels.•Educate patients on skincare and post-procedure care.•Train new staff and provide ongoing education on dermatological practices.•Collaborate with admin teams to improve efficiency and address patient inquiries.

Capital Governorate, Bahrain

• Library Management: Overseen cataloging and maintenance of technical resources for easy access.• Technical Assistance: Guided users in navigating specialized databases and technical documentation.• Team Leadership: Supervised and trained staff to efficiently manage collections and support researchers.

Bachelor Of Commerce - Bcom

Professional Diploma In Cosmotology, Cosmetology/Cosmetologist, General

12Th (Higher Secondary Studies)