Afrah S. Email & Phone Number

Bengaluru, Karnataka, India

• Strategic Planning: Implemented strategies to boost delivery efficiency, reduce costs, and enhance customer satisfaction.
• Vendor Management: Overseen vendor relationships, handled contract negotiations, and ensured alignment with goals.
• Budget Oversight: Managed budgets, controlled costs, and identified financial optimization opportunities.
• Team Leadership: Lead and develop staff, foster collaboration, and set performance targets.
• Performance Tracking: Monitored KPIs, generated reports, and driven improvements using data insights

Bengaluru, Karnataka, India

• Route Optimization: Optimized delivery routes to reduce costs and delivery times, enhancing efficiency and customer satisfaction.
• Performance Monitoring: Tracked KPIs like delivery times and customer feedback to maintain service quality and operational efficiency.
• Vendor Management: Worked with third-party vendors and partners to ensure reliable service and negotiate better terms.
• Technology Integration: Used technology like GPS and route planning software to streamline operations and improve performance.
• Team Management: Lead and supported delivery personnel, ensuring high productivity and adherence to safety standards.

Bengaluru, Karnataka, India

• Managed daily banking tasks, including deposits and withdrawals.
• Resolved customer issues and transaction errors with high-quality service.
• Assisted with internet banking and technical support.
• Handled secure fund transfers, fraud cases, and discrepancies.
• Monitored account security and implemented best practices.

Bengaluru, Karnataka, India

• Maintain department organization and prepare examination rooms and equipment.
• Perform non-invasive procedures like laser hair removal, phototherapy, PRP and chemical peels.
• Assist Doctors with procedures like biopsy and carbon peels.
• Educate patients on skincare and post-procedure care.
• Train new staff and provide ongoing education on dermatological practices.
• Collaborate with admin teams to improve efficiency and address patient inquiries.

Capital Governorate, Bahrain

• Library Management: Overseen cataloging and maintenance of technical resources for easy access.
• Technical Assistance: Guided users in navigating specialized databases and technical documentation.
• Team Leadership: Supervised and trained staff to efficiently manage collections and support researchers.

Bachelor Of Commerce - Bcom

Professional Diploma In Cosmotology, Cosmetology/Cosmetologist, General

12Th (Higher Secondary Studies)