Alessandro Francia Email & Phone Number

Rome, Latium, Italy

Rome, Latium, Italy

TTM reduced by 35%, Project cost reduced by 45%, All customers base migrated to Cloud-based solution• Spearhead the delivery project portfolio, ensuring projects are on track, within budget, and of the highest quality, thereby significantly contributing to the organization's operational efficiency and client satisfaction.• Manage a diverse team of 14 direct reports.• Proactively address and manage escalations for all projects, collaborating with various leads within IGT and other stakeholders to ensure timely resolution and maintain project momentum.• Act as the primary liaison with commercial, service, and customers in critical situations or escalations, leading the resolution process internally to uphold the organization's reputation for excellent customer service.• Conduct comprehensive costing preparation and review for all delivery projects, ensuring financial transparency and accountability.• Lead internal weekly calls with the commercial team and other stakeholders, reviewing the portfolio of opportunities, prioritizing tasks, and ensuring proper staffing and strategy alignment to support the portfolio roadmap.• Uphold accountability for the speed and quality of project delivery, ensuring the stability of integration code in production and minimizing potential issues.• Ensure the implementation of robust integration solutions and governance, including meticulous documentation reviews.• Pioneer internal documentation processes, knowledge transfer, and the onboarding of new resources, contributing to a smooth and efficient integration of new team members.• Conduct regular project status reviews, identifying potential risks and leading teams to resolution as needed, while also providing senior management with weekly status updates and escalating issues as necessary.

London, England, United Kingdom

I specialize in aligning diverse software systems to optimize operations and data accuracy. With a strategic approach, I identify integration opportunities, select the right tools, and ensure seamless communication between applications. My expertise enhances productivity and technological cohesion within organizations.

London, England, United Kingdom

Lead Developer of an outsourced team (27 people). Responsible for delivering high-quality gaming portals built in Angular 1.x in a short interval of time, according to the law regimentation and customer's requirement.

London, England, United Kingdom

Solely responsible for the development of the Custom-Bar, a React Application Integrated on the top of each IGT game, to show real-time data, enable custom communication with customers and handle errors. The backend has been developed in node.js using Socket.io fetching data from different soap IGT component.

Rome, Latium, Italy

Part of an eleven-person team developing an international application for online gaming administration. The dashboard provides access to user management, wallet and game bonuses.