•To ensure that the service levels for the client are met as per SLA.•Maintain MIS report for UTV / Mitigation & Rejection Data.•Provide guidance to team members in resolving operational issues & problems.•Provide training for maintaining records as per daily basis and coordinating with team to meet the TAT without zero escalations. •Working with managers and Team Leaders to implement changes.•To ensure that the beyond TAT cases are kept below the standards.•Achieving daily basis target, coordinating with internal team, doing follow-ups on call and emails as per client needs.•Preparing Excel logs with doing V-Lookup on daily basis for internal and external team.•Completing work on given timeline and reporting to Team leader and SME.•Working on portal GCM, verifying documents with HR, then we approve as passed or discrepancy in the file (checks) of candidate and delivered to client.•Determining appropriate methods to analyze operations, relevant information, and data.•Establishing and maintaining quality standards of Employment & Reference data.

•Create and manage correspondence and written communication.•Assist in maintaining various company filing systems, databases and reports using Word, Excel, and/or custom programs requiring a high attention to detail.•Moderate phones and scheduling - facilitate appointments, maintaining calendars and contacts.•Perform basic administrative duties - Schedules meetings, assists with travel arrangements, assists with expense preparation & Process expense reimbursements.•Conducts or assists in the documentation of accounting projects. Prepare monthly reports for client.•Processing quotation’s, bills, work orders, supplier invoices, purchase orders, expenses claims, account payments, and payroll.•Maintaining a digital record of all financial transactions, documents, and supplier information.•Maintaining an organized and comfortable office environment, ordering office supplies, and updating inventory.•Managing changes of staff members' financial information if needed.•Compiling financial data to prepare monthly revenue reports and ensuring that client accounts are accurate and up to date.•Answering calls and reverting on mails on daily basis of queries or complaint, regarding facing issues or quote requirement.•Taking Follow Ups through clients, to ensure that they are satisfied with the service provided by company.