Afreen Shaikh Email & Phone Number

Maharashtra, India

Mumbai, Maharashtra, India

Streamlined guest journeys through airport formalities, ensuring smooth transitions in Arrival, Departure, and Transit areas. ● Worked with Adani team's. as we need to handle these services together● Collaborated with management to identify issues and develop strategies for improvement● Proactively anticipated and addressed guest needs to prevent complaints● Responded to guest requests and complaints professionally to enhance customer satisfaction● Monitored and managed incidents to ensure the health and safety of team members and guests● Assisted in recruiting and training new team members according to company processes

Maharashtra, India

Proficient in monitoring tools such as Amplifier Social and Astute Social● Offered tailored product and service recommendations to meet diverse customer needs.● Managed email, social media, and consumer complaints effectively.● Addressed customer service inquiries promptly and accurately, meeting company communication targets● Maintained excellent customer relationships by going above and beyond to resolve queries.

Ram Mandir

Identified and capitalized on business opportunities, establishing and nurturing client relationships while executing effective sales strategies.● Conducted in-depth market research to inform targeted sales approaches, resulting in sustained client engagement and satisfaction● Demonstrated exceptional skills in communication, problem-solving, networking, and relationship-building.

Graduation, B.Com

Bachelor Of Commerce - Bcom, Business/Commerce, General

Bachelor Of Commerce - Bcom, Finance/Commerce, D

Activities and Societies: yoga, musicna