Africa Muñoz De Vivar
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Africa Muñoz De Vivar Email & Phone Number

Manager, Customer Success Italy and Iberia at LinkedIn
Location: Madrid, Community of Madrid, Spain 9 work roles 2 schools
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Current company
Role
Manager, Customer Success Italy and Iberia
Location
Madrid, Community of Madrid, Spain
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Who is Africa Muñoz De Vivar? Overview

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Africa Muñoz De Vivar is listed as Manager, Customer Success Italy and Iberia at LinkedIn, a with 23970 employees, based in Madrid, Community of Madrid, Spain. AeroLeads shows a matched LinkedIn profile for Africa Muñoz De Vivar.

Africa Muñoz De Vivar previously worked as Manager, Customer Success Italy & Iberia at Linkedin and Woman at LinkedIn - Iberia Leader at Linkedin. Africa Muñoz De Vivar holds Master'S Degree In Human Resources And Organization, Organización Y Recursos Humanos from Universidad Autónoma De Madrid.

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About Africa Muñoz De Vivar

Con más de 14 años de experiencia, siempre he trabajado en el campo de Talento/Recursos Humanos, siguiendo mi pasión y desempeñando varios roles. Comencé su carrera como especialista en adquisición de talento, reclutando perfiles de TI. Luego amplié mi conocimiento trabajando como consultora en una empresa de selección de personal, donde adquirí conocimientos en ventas. Hace diez años, di un gran salto en mi carrera al unirme a LinkedIn como Recruitment Product Consultant. En este puesto, logré evolucionar y pasar a lo que hoy se conoce como el campo de Customer Success. Actualmente, dirijo un equipo de Customer Success Managers para nuestros clientes corporativos de Soluciones de Talento en Iberia e Italia.Soy también Co-Fundadora de WeAll, la primera comunidad para la diversidad e inclusión en habla hispana, con una exitosa newsletter. He sido formadora y ponente en numerosos eventos de Recursos Humanos, incluyendo Hired!BCN y Talent Connect, y he contribuido en blogs como Recruiting Brainfood.Mi pasión por la Diversidad, Equidad e Inclusión (DIBs) también ha estado presente en LinkedIn, donde he sido Co-Líder de Mujeres en LinkedIn para España durante varios años y he completado el programa de Allyship Academy. Actualmente soy Co-Líder de Families at LinkedIn en España, donde busco ayudar a fomentar un sentido de pertenencia para todas las familias.En mi tiempo libre, puedes econtrarme bailando flamenco, patinando o simplemente disfrutando de tiempo de calidad con sus gemelos de 6 años.#alwaysbelearning #inittogether

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LinkedIn
Linkedin
Manager, Customer Success Italy and Iberia
Madrid, ES
Website
Employees
23970
AeroLeads page
9 roles

Africa Muñoz De Vivar work experience

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Manager, Customer Success Italy And Iberia

Madrid, Es

Manager, Customer Success Italy & Iberia

Current

Sunnyvale, Ca, Us

I am now leading an incredible team of 11 Customer Success Managers across EMEA for Italy & IberiaMy team helps companies to plan, hire and develop the best talent so that they can accomplish their business goals by providing customers with Talent Acquisition, Employer Branding and Talent Management subject matter expertise, change management consulting, education program management and product knowledge.Responsibilities include: - Conduct regular career conversations and coach individuals of my team on career paths and development strategies.- Proactively communicate vision and strategy to team, cross-functional partners and key stakeholders.- Coach my team to achieve performance goals by setting clear expectations, providing timely feedback and upholding accountability and helping team prioritize.- Hold regular 1:1’s, team meetings, performance reviews and check-in conversations.- Hire diverse, quality talent.- Guide and accelerate team through change by active listening and acknowledgement of effort required

Jun 2021 - Present

Woman At Linkedin - Iberia Leader

Sunnyvale, Ca, Us

Our Women at LinkedIn mission is to create an inclusive community that empowers and inspires woman to grow&own their careers while being their authentic selves. This our three pillars:- Hire & Grow focus on helping position LinkedIn as a place where diverse talent can thrive.- Invest, managing initiatives to help grow and develop all Women at LinkedIn constituents. Including mentorship programmes, skill building workshops and more. - Culture.Some collaborations and activities:- LibrarIn, for and from extraordinary women.- Google "I´m remarkable" session for several internal groups.- Professional Woman Network alliance.- Diversity & Drinks event for TA LinkedIn clients.

Apr 2017 - Aug 2021

Senior Customer Success Manager Iberia - Recruitment Strategy Expert

Sunnyvale, Ca, Us

With a deep knowledge of our clients´ needs and challenges, we work together to change talent acquisition reality by driving innovation and working on process optimization for this companies to help them becoming an employer of choice for the Top Talent worldwide.• Project Management: Design and implementation of projects together with my clients. I collaborate with HR, Marketing and Communication departments in achieving the best results with our solutions.• Data analytics: We help talent acquisition teams to implement HR analytics so that they can make data-driven decisions to attract employees and improve ROI.• Speaker and trainer: Delivery of Webcast, Workshops, and training on Employer Branding, Diversity & Inclusion, Recruitment Trends, employee ambassador programmes. • Partnership with the sales team: Joining and leading commercial meetings, analysing results and KPIs with clients, collaboration in pre-sales and post-sales strategies.In addition to my day-to-day job, I have been part of internal projects that have included change management and implementation of new processes.Highlights: ■ Exceed expectations in 8 out of 13 performance reviews. ■ Promoted to Senior Customer Success Manager■ Winner of the Silent Hero Award for Q1 FY2017 for IB■ Winner of 47 Bravo! Awards for values: “Demand Excellence”, “Collaboration” and “Act Like an Owner”

Apr 2015 - Jun 2021

Customer Success Manager

Sunnyvale, Ca, Us

Apr 2013 - Apr 2015

Co-Founder

Current

Our mission is to create a community of Spanish speaking professionals where we could share trends and best practices around Diversity and Inclusion strategies.

Jan 2021 - Present

It Recruiter

London, England, Gb

Comprehensive management of selection process of IT profiles, on results- oriented basis. Owning full-cycle recruiting (market research, interviews, job offers, salary negotiation) and also doing all the related sales assignments aimed to gain new client accounts, maintenance of customer relationships, professional advice, headhunting Promoted after seven months from Junior Consultant to Consultant 1, achieving over 200% goal in November 2011. Promoted after a year and a half to Consultant 2.Named Best Consultant of the Month in October 2011, February 2012 and October 2012.'Business Win of the Year 2012' Award

Apr 2011 - Mar 2013

Recruiter

Madrid, Madrid, Es

Identifying, attracting and headhunting the most talented candidates for IT and banking sectors through Recruitment 2.0 methodology. Focused on placement ofSystems Engineers (Distributed and Mainframe), Database Administrators(Oracle, SQL Server), Web and Win Developers, QA Testers, and Project Managers.As well as Talent Management, Internal Communication and Branding 2.0.

Nov 2009 - Mar 2011

Junior Recruiter

Bilbao, Vizcaya, Es

Competency-based recruitment and selection for BBVA’s internship, driving the hiring process.

Feb 2009 - Nov 2009
Team & coworkers

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2 education records

Africa Muñoz De Vivar education

Master'S Degree In Human Resources And Organization, Organización Y Recursos Humanos

Universidad Autónoma De Madrid

Bachelor Of Science In Psychology, Psychology

Universidad Autónoma De Madrid
FAQ

Frequently asked questions about Africa Muñoz De Vivar

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What company does Africa Muñoz De Vivar work for?

Africa Muñoz De Vivar works for LinkedIn.

What is Africa Muñoz De Vivar's role at LinkedIn?

Africa Muñoz De Vivar is listed as Manager, Customer Success Italy and Iberia at LinkedIn.

Where is Africa Muñoz De Vivar based?

Africa Muñoz De Vivar is based in Madrid, Community of Madrid, Spain while working with LinkedIn.

What companies has Africa Muñoz De Vivar worked for?

Africa Muñoz De Vivar has worked for Linkedin, Weall - Talento, Diversidad E Inclusión, Hays, Anyhelp International, and Bbva.

Who are Africa Muñoz De Vivar's colleagues at LinkedIn?

Africa Muñoz De Vivar's colleagues at LinkedIn include Johnxilp20414-122014 Doe, Nilesh N., Shyam Sundar, Famous Person, and Johnozqsx Doe.

How can I contact Africa Muñoz De Vivar?

You can use AeroLeads to view verified contact signals for Africa Muñoz De Vivar at LinkedIn, including work email, phone, and LinkedIn data when available.

What schools did Africa Muñoz De Vivar attend?

Africa Muñoz De Vivar holds Master'S Degree In Human Resources And Organization, Organización Y Recursos Humanos from Universidad Autónoma De Madrid.

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