Africia A. Email & Phone Number

Virginia, United States

United States

• Developed person-centered plans designed to promote educational, physical, and social development.• Onboarded new families and staff to the agency programs.• Build rapport, explain benefits, and foster positive and trusting relationships with individuals served to increase engagement within the community.• Lead cross-functional meetings to review progress, status, and needs.• Demonstrated leadership by making improvements to work processes and helping to train others.• Developed, implemented, and monitored individual and resident care, performance improvement programs, policies, and procedures.• Coordinated adequate coverage for individuals' needs with organized staff schedules and assignments.• Trained and coached staff to consistently meet individuals' needs with caring, knowledgeable, and safe support.• Supervised and coordinated work of Managers and Direct Support Professionals to optimize productivity and enhance results.

Carrollton Va

•Provides direct support, coaching, advice and education services to identified client and their families on a weekly basis for 9 to 10 hours per case.•Responsibilities of the ISP’s, monthly, quarterly reports. Assists in planning of services.•Provides parent education and support.•Models and teaches problem-solving techniques.•Provides a variety of interventions in client’s home and community as appropriate and necessary. These interventions may be behavioral, social and recreational, as needed.•Provides linkage to community-based services and supports; provides advocacy and support for family with these services.•Teaching and training in IDL/ADL skills to address Mental Health Skills Building.

Adult Protective Services Investigator. Investigate allegations of neglect, abuse and financial exploitation.