Client: CIBC, Meridian, Earth Credit CanadaProduct: Email Campaigns• Responsible to test the email campaigns on email on acid for UI/UX validation • Conduct test for copy validation and verification in order to make sure all the contents are aligned with client requirements. • Escalate any pressing issue to the client in order to mitigate risks and take prompt actions • Validate all the link matrix , test strategy and business unit logic

Clients: TDProducts: Email campaign. Responsible to manage the testing team in order to ensure quality and efficiency . Running the email campaigns using Litmus and Validity to provide quality and functional campaigns to TD . Maintain effective communication and transparency between developers, campaign managers and accounts . Escalate any pressing issue to the client in order to mitigate risks and take prompt actions. Handle 1000+ email campaigns per month during alpha and beta stage. Validate all the link matrix , test strategy and business unit logic

Clients: Volkswagon CA, Mazda CAProducts: Email campaigns. Responsible to handle the testing of all the Email campaigns . Made sure the UI/UX is implemented as per the client requirements. Ran the test using Litmus and Email on Acid to ensure everything is working fine across 70-90 platforms based on the Client's expectations. Coordinated with the Project Manager and Developer to send the release note

Client: Barclays, CIBC, Fidelity, BMOProduct: TempoPlatform: Salesforce• Set up environments for QAs to execute testing through different phases by understanding salesforce logic and architecture• Worked with the Project Managers and developers to identify solutions and resolve problems• Executed front end testing manually and validated the data stored in sales force back end • Assessed the accuracy of Data validation and salesforce configuration• Followed existing processes/standards including testing and project management disciplines, well-defined enterprise technology delivery practices and standards, escalated issues as required• Collaborated with Professional Services and Customer Support to address problems and deliver outcomes• Maintained traceability metrics before and after each deployment

Client : GrameenPhone ( Telenor Group)Projects: Retailer Commission Management system, VAS Systems, Service Request Management Systems, GPay AppDomain: OSS, MFS, Back OfficeRecruited to establish and lead a testing team (Dhaka Account), supervise offshore team, identify all critical systems, propose test strategy and maintain process policy on per with Telenor requirements to achieve conceivable quality standards.Key Achievements:• Hand selected different QA members from top-notch companies in Bangladesh under application development team to build a sustainable QA team for risk assessment, vulnerability, bug prioritization of data and software, thereby ensuring reduction of bugs by 65%.• Spearheaded creation and placement of proper test plan and strategy coupled with ISO 9000 standards to be followed across the company to build credibility between team members and report bi-weekly and monthly status to program director. • Collaborated in-depth UAT with clients presenting extensive system integration test cases and reports to senior management and stakeholders.• Gathered performance metrics using Jmeter and developed test suits accumulating client’s requirements and different scenarios (e.g. Distributed load, Concurrency load, Multi threaded load, Load based on TPS, Constant throughput timer) to give an accurate visual on performance and system behavior to the clients.• Garnered star award twice for best QA member and team lead of the quarter.

Client: Alibaba, Rise Conf, Cyberport, The New York TimesProducts: Check in app, Event appPlatform: Java, GrailsProvided remote and onsite support to monitor performance and assess quality of their event management products (Check in app and Pocknet) using simulation softwares such as Charles proxy and network coordinator link for ANDROID and IOS devices.Key Achievements:• Instrumental in developing disaster recovery test suit using Charles proxy for their android app for poor bandwidth to measure the stress point and recommend appropriate solution to the development team. • Test Case and documents were scattered in the various locations in the organization and to keep them organized for easy retrieval and access worked with product team and other QA members in Hong Kong using Jira and their own BI tool

Clients: Marketing Tech and professional CompaniesProduct: CabinetMPlatform: Java, GrailsRecruited to provide remote support from Dhaka to handle QA tasks and ensure QA execution meets approved scope/cost/schedule/quality standards of the company-owned product called CabinetM- a marketing automation software.Key Achievements:Identified test conditions, created test designs, test cases, test procedure specifications and test data to adapt with a new automation tool “Ranorex” and minimize manual intervention for repetitive tasks, based on business requirement and budget.

Clients: Forbes, New York Times, Guardian, Thompson Reauters, PepsiProducts: Smart Gallery, Content Management Cloud, NewsCred APIPlatform: Angular js, python, node jsSupported to build automation capabilities using Selenium Web driver on python for Content Marketing and CMS product based in TDD framework.Key Achievements:• Facilitated CI (Continuous Integration) through Jenkins and version control using Git.• Ran Unit and end-to-end test cases before deployment on test and staging server to make sure tests are up and running.• Acted as scrum master for 6 months by facilitating daily scrums, stand-ups and spring meetings to monitor project progress and assess scrum maturity of the team.

● Reviewed product requirements and identified gaps and conflicts with the existing system● Logged defects and worked with developers to troubleshoot and verify fixes.● Reported quality status and escalate issues effectively.