Daniel Clayton Email & Phone Number

Denver, Co, Us

New York, New York, United States

-Managed, curated & presented Innovation/Growth Strategy co-creation experiences/programs that led to sold Artificial Intelligence (AI/GenAI), Tax/Audit and Finance work-Created & implemented Innovation lifecycle management programs that reduced quarterly cost spend-Supervised numerous teams of direct reports and directed management of customer success metrics, innovation lifecycle operations, and design strategy.

New York, United States

-Championed Customer Success engagement strategies (emphasizing Design Thinking approach) that led to an increase in customer retention -Innovated Digital Relationship strategies that increased customer app adoption-Led Customer Experience strategy development (experiments, design, delivery) & supervised project operations

New York, Ny, United States

-Developed & facilitated Innovation Strategy co-creation experiences that led to sold work opportunities in the fields of Healthcare, Public Service, Retail, and Resources-Revamped customer experience analytics processes using co-design to identify process pain points/growth opportunities-Invented & implemented innovation think tank incubator/studio pilot designed for incremental & disruptive process optimization, team development, organizational visioning and rapid… Show more -Developed & facilitated Innovation Strategy co-creation experiences that led to sold work opportunities in the fields of Healthcare, Public Service, Retail, and Resources-Revamped customer experience analytics processes using co-design to identify process pain points/growth opportunities-Invented & implemented innovation think tank incubator/studio pilot designed for incremental & disruptive process optimization, team development, organizational visioning and rapid ideation/experimentation, increasing account efficiency Show less

Charlotte, North Carolina

-Pioneered complete back-end system audit to detect sublimit presences & determine any adverse interactions between the system and documented specifications-Implemented UX/UI enhancements & augmented front-end programming development efforts for one of the largest nCino implementations-Crafted impactful business process flows to optimize Salesforce CRM performance

Greater New York City Area

-Co-supervised a multi-million dollar budget to effect post-contract changes necessary to complete back of house corridors in the World Trade Center Transportation Hub-Developed and executed comprehensive integrated strategies to complete outstanding punchlist items that were required to achieve Permanent Occupancy status for the WTC Transportation Hub retail/front of house spaces -Assisted in managing contractors to complete structural components within various retail spaces in the… Show more -Co-supervised a multi-million dollar budget to effect post-contract changes necessary to complete back of house corridors in the World Trade Center Transportation Hub-Developed and executed comprehensive integrated strategies to complete outstanding punchlist items that were required to achieve Permanent Occupancy status for the WTC Transportation Hub retail/front of house spaces -Assisted in managing contractors to complete structural components within various retail spaces in the World Trade Center Transportation Hub Scheduled & executed precise testing sessions with the Quality Assurance Division to certify stair compression systems for WTC Tower 1 Show less

Windsor Locks, Connecticut

-Testing failed aerospace components and recommending future changes as a means of prevention-Obsolescence Review Management-Database Management

Greater New York City Area

• Instructed classes in Physics I, English, Philosophy and Calculus I• Conducted Regents Review sessions for the Norman Thomas High School senior class• Served as a mentor for 3 youths within the program to provide guidance and give extra Regents test Preparation

Uniondale, Ny

• Assisted in developing the Project Based Learning curriculum for the Magnet Academy• Wrote grant proposals to gain government financial support for the project’s processes• Organized an energy efficiency audit of the Cradle of Aviation • Analyzed composite test score data from the Magnet Academy and presented findings at the culminating Environmental Symposium (May 2013)

• Instructed customers in Nike+ technology • Assisted customers in shoe choice and accessory choice• Recorded inventory record and completed shoe ordering process bi-weekly

• Repaired faulty computer hardware components• Completed routine maintenance of lighting within the school buildings• Organized student volunteer workforce program to assist custodial staff as community service

Bachelor Of Engineering (Be), Electrical And Electronics Engineering

Activities and Societies: University of Florida Symphony Orchestra National Society of Black Engineers American Association of Blacks.

New York State Advanced Regents Diploma