Anna Piatov Email & Phone Number

Los Angeles, California, United States

• Built new upscale ‘beauty lounge’ from scratch, grew revenue from zero to $600k in 1 year, successful exit, managed 15+ employees & large book of business• From idea conception to launch: independently designed the whole business model, secured city permits, negotiated commercial property lease, personally created the full interior design, hired and managed contractors to build to my specifications, ADA compliance, full company formation documentation• Managing Operations: Setting up and configured scheduling app, front desk andreception duties, phone reservations management, inventory & supply management• People Management: implemented and managed recruitment campaigns for highly specialized talent, conducted interviews, license and reference checks, salary negotiations, new employee contracts and onboarding, performance reviews and promotions, roster management, training and re-evaluations• Budgets and Bookkeeping: setting up and running payroll (W2 and 1099), Quickbooks expense managing, budgets and cashflow management• Marketing: Designed website, integration with social media and scheduling app, managed Instagram accounts, designed printed marketing collateral, constantly ran promotions, effectively managed Yelp profile (4.5 stars) and client responses

El Segundo, California, United States

• Manage the day-to-day operations of various properties within the commercial portfolio. Interact with tenants (in person, via phone and email) regarding repair requests and other issues, ensuring the tenants' needs are addressed in a timely manner• Track and ensure that all vendors and tenants have provided the necessary Certificates of Insurances per their contracts• Review, code and process invoices from vendors for payment processing.• Ensure lease files and records are properly maintained and kept up to date in accordance with document retention policies

Berkeley, Ca

TranscribeMe is a leading voice-to-text transcription provider that enables easy search and analysis of the ever-growing amount of valuable audio and video content, by using a hybrid model of speech processing technology together with crowd-sourced human transcribers.• Developed the company’s online presence and brand awareness by using blogs, SEO and social media networks such as Twitter, Facebook, LinkedIn, blogs and SEO. • Ensured new communication campaigns and programs were aimed at reaching sales targets. Used digital marketing tools such as Google AdWords, LinkedIn Advertising and Facebook Advertising to acquire new users. • Developed email campaigns by producing HTML templates and oversaw the distribution among the target segments via MailChimp and Constant Contact. • Monitored traffic and adjusted marketing campaigns by analyzing Google Analytics data to bring the most conversions. • Assessed consumer satisfaction with TranscribeMe services by creating and distributing surveys among the customers, measuring Net Promoter Score and customer attitudes towards the TranscribeMe brand.

United States

• Primary point of contact for over 125 tenants. Responsible for the day-to-day administration and implementation of policies, procedures and programs that will assure a well-managed and well-maintained property placing maximum emphasis on positive response to the concerns and needs of the tenants.•Day-to-day monitoring of vendor and maintenance team performance to assure full compliance with standards established within the respective service agreements.• Participated in the day-to-day financial management of the properties with specific attention to accounts receivable, collection activities, maintenance of accounts payable on a current basis (taking advantage of discounts wherever possible). Generated aging reports and provided updates and follow up on outstanding A/R. • Maintain necessary financial records and files in an accurate and timely manner.

United States

• Supported all Operational Excellence department. • Utilized principles of Six Sigma (green and black belt,), Design of Experience (DOE), Quality by Design (QbD), and Agile Project Management to facilitate and develop key projects in multiple areas of the company.• Was involved in preparing the Risk Analysis for the new product.

Master Of Business Administration (M.B.A.), Business Administration And Management, General, Distinction

Dean's List in Modules A, B and C

Certificate In Business Administration And Project Management

Master Of Science (Msc), Marketing

Bachelor'S Degree, Business Administration And Management, General

High School, A-Levels

Activities and Societies: Russian Society, Charity Representative