The culmination of diverse roles within the design and marketing spheres has refined my expertise, particularly in client engagement and creative sales strategies. At Kin's Farm Market, my focus is on fostering strong customer relationships and driving sales through personalized service. My previous self-employment as a Marketing Executive honed my ability to independently manage sales of complex products like insurance plans, balancing customer service with strategic marketing.My proficiency in graphic design and multitasking is complemented by certifications in AWS Cloud Foundations, Python and UIUX, underpinning my analytical and technical acumen. The synergy between my hands-on experience and recent academic pursuits in UX/UI design at BrainStation aligns with my mission to deliver innovative customer experiences. My work is driven by a passion for continuous learning and a commitment to excellence in every facet of professional endeavor.
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Shift LeadKin'S Farm MarketVancouver, Bc, Ca
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Sales AssociateKin'S Farm Market May 2023 - PresentRichmond, British Columbia, Canada• Maintaining the company and store image according to Kin’s policies and procedures.• Greeting customers and creating a friendly shopping atmosphere.• Provide information to customers and answer their questions and inquiries about products, procedures, or policies.• Operating cash registers, point-of-sale equipment, and other equipment for processing transactions.• Ensuring displays are always full and shelves are stocked with good quality products in all sections.• Promoting products, such as seasonal items or specials, by performing product promotions to customers through sampling.• Resolving problems that may arise, such as customer complaints and supply shortages.• Receiving, unloading, and unpacking products and counting, weighing, and sorting them according to company receiving procedures.
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Marketing Executive (Self-Employed)Reliance Nippon Life Insurance Oct 2021 - Dec 2022Mumbai, Maharashtra, India• Provided responsive customer service, handling a high volume of inquiries through multiple service channels, including phone, email, and chat.• Assisted customers with account-related requests, ensuring accuracy in processing transactions and resolving issues.• Managed collection activities contacted customers regarding overdue accounts, and negotiated payment arrangements to prevent service disconnections.• Coordinated with various departments to ensure customer concerns were addressed efficiently and escalated complex issues as necessary.• Supported credit administration by preparing documentation, processing credit reviews, and liaising with collection agencies.• Kept up to date with company policies and relevant initiatives to provide informed support to customers -
Imaging Specialist, Graphic DesignReachlocal Jan 2019 - Mar 2022Mumbai, Maharashtra, India• Processed 1000+ product and editorial images for websites, digital designs, and print ads.• Designed Facebook Ads for digital marketing.• Took responsibility for handling quality checks and training team members whenever required, which helped to achieve overall team accuracy of around 90% -100 % monthly.• Handled quality checks, generating reports, support, and training within teams.• Managed and organized data for reference to help evaluate the quality and improvement accordingly.• Participated in team meetings, communicating with the offshore Gannett team for continuous process development. -
Senior Graphic DesignerHerba Technologies Pvt. Ltd. Apr 2017 - May 2018Mumbai, Maharashtra, India• Created digital design mobile themes for company clients, such as CM for Play Store. • Designed Creative wallpaper and icons with proficient use of Photoshop and Illustrator.• Designed promotional and banners for the themes on Play Store.• Involved and supported leadership team meetings for workflow improvement.• Gained and learned various design techniques, color theory, typography, layouts, and 2D\3D design knowledge. -
Graphic DesignerKgk Creations Private Limited Apr 2010 - Jan 2017Mumbai• Collaborated with Inventory, production, and marketing for product data management for various departmental references.• Involved in various training and team meetings for progressive development.• Gained product photography training by handling live projects.• Designed Creative and other promotional materials for various company events.• Managing data, organizing for common access drive for the Marketing team, Production department for future reference, and Product development.• Communicate within departments for quality improvements and data inventory.• Processing Jewelry photographs, product processing, and designing marketing collaterals.
Afroz Khan Education Details
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Ux Design -
Ui Design
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Business Administration And Management -
Business Administration And Management, General -
Bhavan'S CollegeMarketing -
R. D. National CollegeScience
Frequently Asked Questions about Afroz Khan
What company does Afroz Khan work for?
Afroz Khan works for Kin's Farm Market
What is Afroz Khan's role at the current company?
Afroz Khan's current role is Shift Lead.
What schools did Afroz Khan attend?
Afroz Khan attended Brainstation, Brainstation, University Canada West, University Of Mumbai, Bhavan's College, R. D. National College.
Who are Afroz Khan's colleagues?
Afroz Khan's colleagues are Ramandeep Kaur, Ramandeep Kaur, George Li, Taranpreet Singh, Medarlo Cristobal, Kajal Shah, William (Bill) Jackman.
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Afroz Khan
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