Afsal Aboo Email & Phone Number

Exerienced ICT Officer | Azure Cloud & Microsoft 365 Expert | IT Service Management | Team Leader & Problem SolverProfile Summary:With over a decade of robust experience in IT Service Management and Technical Support, I bring a wealth of knowledge and expertise in managing complex IT infrastructures. My journey spans across prestigious educational institutions and leading tech companies, including Al Mawakeb School, HP, Dell, and more. I excel in Azure Cloud Management, Microsoft 365 Administration, and Veeam Backup & Replication, and have a proven track record in implementing large-scale IT projects.At Al Mawakeb School, I've successfully managed ICT systems, implemented advanced device management solutions, and led a team of professionals to deliver exceptional IT support. My technical prowess is complemented by strong leadership skills, enabling me to mentor teams, manage client relationships, and drive service excellence.I hold numerous industry certifications such as AZ-900 Azure Fundamentals, MCSE, CompTIA Network+, CCNA, and ITIL V4, reflecting my commitment to continuous learning and professional development. My multilingual abilities in English, Hindi, and Malayalam, along with a UAE driving license, make me well-suited for diverse and dynamic work environments.Key Projects:-> Implemented Microsoft Intune for comprehensive device management.-> Upgraded WLAN infrastructure to Enterprise grade Huawei standards.-> Configured VPN and access control policies using WatchGuard Firewall.-> Deployed JAMF Pro for efficient Apple device management.I am passionate about leveraging technology to solve complex problems and enhance operational efficiency. My strategic approach to IT management ensures that organizations can navigate the ever-evolving technological landscape with confidence.Connect with me to discuss how my expertise in Azure Cloud, Microsoft 365, and IT Service Management can drive your organization's technological initiatives forward. Let's collaborate to achieve your IT goals and ensure seamless and efficient IT operations.