Afsaneh Talebi Email & Phone Number

Melbourne, Victoria, Australia

• Completed a rigorous 13-week intensive program, dedicating 38 hours per week to immersive data analysis tasks and projects.• Orchestrated and guided a team of three members with diverse skill sets to successfully accomplish a collaborative project, showcasing exceptional coordination and efficient task allocation.• Conducted meticulous analysis of the AdventureWorks Dataset, uncovered valuable insights, and delivered compelling presentations within a tight three-day timeframe.•… Show more • Completed a rigorous 13-week intensive program, dedicating 38 hours per week to immersive data analysis tasks and projects.• Orchestrated and guided a team of three members with diverse skill sets to successfully accomplish a collaborative project, showcasing exceptional coordination and efficient task allocation.• Conducted meticulous analysis of the AdventureWorks Dataset, uncovered valuable insights, and delivered compelling presentations within a tight three-day timeframe.• Devised comprehensive Power BI reports by analyzing sales performance and customer reviews for an E-commerce store based in Brazil.• Acquired proficiencies in Python, SQL, Power BI, Data Visualization, and Git as part of the technological skillset acquired. Show less

Sydney, New South Wales, Australia(Remote)

• Provided hands-on hardware and software support and troubleshooting to identify potential problems.• Identified and repaired hardware and network connectivity issues.• Monitored remote software tools to monitor all the devices.• Supported in testing and deployment of new applications and systems. Achievements• Implemented a proactive maintenance plan that included regular system updates, security patch deployments, and hardware inspections. This resulted in a… Show more • Provided hands-on hardware and software support and troubleshooting to identify potential problems.• Identified and repaired hardware and network connectivity issues.• Monitored remote software tools to monitor all the devices.• Supported in testing and deployment of new applications and systems. Achievements• Implemented a proactive maintenance plan that included regular system updates, security patch deployments, and hardware inspections. This resulted in a 30% reduction in system downtime and improved system performance, ensuring a more stable and secure computing environment for end users. Additionally, by identifying and addressing potential issues before they became major problems, it significantly reduced future support tickets and enhanced overall user satisfaction. • Reduced complexity and troubleshooting time by redesigning the structure and topology of the company's network. Show less

• Conducted installation, support, and troubleshooting of desktops, laptops, and printers.• Installed operating systems and application programs, ensuring proper functionality.• Performed hardware equipment installation, configuration and repairs.• Diagnose, troubleshoot, and repair mobile phones to resolve technical issues efficiently.Achievements • Received positive feedback from users for providing excellent customer service, providing clear instructions during… Show more • Conducted installation, support, and troubleshooting of desktops, laptops, and printers.• Installed operating systems and application programs, ensuring proper functionality.• Performed hardware equipment installation, configuration and repairs.• Diagnose, troubleshoot, and repair mobile phones to resolve technical issues efficiently.Achievements • Received positive feedback from users for providing excellent customer service, providing clear instructions during technical support interactions, and addressing their concerns with a patient and empathetic approach, resulted in a customer satisfaction rating of 95%.• Successfully resolved critical technical issues for a high-profile client within a tight deadline, minimizing downtime and ensuring uninterrupted operations. Show less

• Designed and developed visually appealing graphics for websites, adhering to industry standards.• Proficient in HTML, CSS, FrontPage, and Macromedia Flash to create engaging and functional web pages.• Managed all aspects of web design projects, ensuring timely delivery and meeting client requirements.• Utilized Adobe Photoshop and Dreamweaver for effective web design and development. Achievements • Collaborated with designers and content creators to ensure seamless… Show more • Designed and developed visually appealing graphics for websites, adhering to industry standards.• Proficient in HTML, CSS, FrontPage, and Macromedia Flash to create engaging and functional web pages.• Managed all aspects of web design projects, ensuring timely delivery and meeting client requirements.• Utilized Adobe Photoshop and Dreamweaver for effective web design and development. Achievements • Collaborated with designers and content creators to ensure seamless integration of design elements and deliver a visually stunning website that aligned with the client's brand identity.• Resolved a critical performance issue on a high-traffic website, resulting in a 30% improvement in page load time and enhanced user experience. Show less

Data Analytics

Cert Iv Cyber Security, Cyber Security

Bachelor'S Degree, Computer Engineering

Mcitp, System, Networking, And Lan/Wan Management/Manager

Ciw, ( Certified Internet Webmaster Professional )