Restaurant Manager
CurrentAssisting customers with menu selection, offering knowledge of current special dishes and personal recommendations to build rapport. Processing cash and card payments promptly, minimising customer waiting times and enabling swift table turnarounds. Checking with customers during meals to make sure orders were received correctly and met guests' expectations. Politely greeting guests upon arrival to create a welcoming atmosphere. ● Providing attentive, professional front-of-house service by checking reservations and showing guests to the correct tables Calculating charges, issuing bills, and processing payments accurately to avoid discrepancies Regularly communicating with kitchen and bar staff to maintain smooth front-of-house operations, minimising potential service delays