Afsary Khanom Email & Phone Number

Kuala Lumpur, Malaysia

- Design, develop and execute strategic marketing plans to maintain brand market leadership and drive growth & sales.-Responsible for Digital Marketing Management.-Performance Marketing Management: Targeting and Re targeting, Affiliate Marketing.- Developed digital marketing strategies for businesses to help achieve their goals and objectives.-Creating social media content.to increase awareness and reach of brand.-Creating promotional graphics to be delivered across social media, using tools such as Adobe, Photoshop.

Bangladesh

• Accomplished Content Management Systems of several E-Commerce, SEO & Google Analytics.• Conducting marketing campaign reviews and gathering customer feedback.• Wrote off-site SEO content such as press releases, guest blog posts and informational articles.• Implemented agile project management methodologies resulting in a 40% increase in project efficiency. • Trained and mentored junior members of the project management team in expectations, processes and online systems.• Promoted the use of new technology, tools, and procedures to improve the performance of the team and the completion of projects.• Developed and put into use project performance indicators for better team management.• Established and maintained a good professional relationship with key stakeholder, which enhanced engagement and satisfaction

Kuala Lumpur, Malaysia

Malaysia

• Develop, implement, and systematically review operational policies and procedures to ensure organizational efficiency and compliance with industry standards.• Collaborate with Human Resources to facilitate strategic recruitment initiatives, ensuring the acquisition of top-tier talent aligned with organizational objectives.• Engage effectively with senior stakeholders, fostering strong relationships and aligning operational strategies with overarching business goals.• Partner with the Board of Directors to define and articulate organizational values and mission statements, while formulating comprehensive short-term and long-term strategic plans.• Conduct thorough analyses to identify potential challenges and opportunities for the company, proposing and implementing innovative solutions to drive growth and competitive advantage.• Establish and nurture strategic alliances and partnerships with external organizations, enhancing the company's market position and expanding its operational capabilities.• Facilitate open and transparent communication channels between workforce and management, promoting a culture of collaboration and mutual understanding.

Bangladesh

Answering phones with polite, courteous, and professional mannerAddress everything from billing to delivery to digitalAsk probing questions to identify customer issue or concernKnowing when to escalate an issue or concernProvide online support for current print and digital subscribersHandle all calls with customers so that the customer is 100% satisfied when the call endsMaintain customer satisfaction ratings outlined in company policyMeet or exceed minimum performance standards outline in company policy

Bangladesh