Afshin Kherad Email & Phone Number

Toronto, Canada Area

-Designed dozens of software solutions driving continuous improvement to processes, systems, workflow and customer responsiveness.-Mentored development teams in Agile SDLC and RAD best practices. Ensured the release of premium-quality applications that provided intuitive and secure experiences for users.-Delivered groundbreaking developments such as Web-based customer data-entry applications; software that automated customer loan data collection and processing functions; systems for… Show more -Designed dozens of software solutions driving continuous improvement to processes, systems, workflow and customer responsiveness.-Mentored development teams in Agile SDLC and RAD best practices. Ensured the release of premium-quality applications that provided intuitive and secure experiences for users.-Delivered groundbreaking developments such as Web-based customer data-entry applications; software that automated customer loan data collection and processing functions; systems for securely handling electronic funds transfers; and browser plug-ins enabling fail-safe recovery of Internet file transfers.-Drove all phases of enterprise integration and process improvement projects to successful completion, including application availability initiatives (e.g., DB RAC, WebLogic clustering, data replication) and the implementation of single site fail-over and recovery options.-Reduced R&D budget from $6M to $4.5M while increasing service levels and improving product stability. Show less

Tehran, Iran

- Lead team effort to determine business and software requirements to enhance and maintain BIM (www.bim.ir) Management System. Managed team of up to six programmer/analysts in implementing and supporting software solutions, including rating calculation, business processing rules, workflow management, CRM, document generation, and reporting for operations, sales, marketing, accounting and general BI needs.- Directed upgrade of business rules, rating calculations, and policy certificates for… Show more - Lead team effort to determine business and software requirements to enhance and maintain BIM (www.bim.ir) Management System. Managed team of up to six programmer/analysts in implementing and supporting software solutions, including rating calculation, business processing rules, workflow management, CRM, document generation, and reporting for operations, sales, marketing, accounting and general BI needs.- Directed upgrade of business rules, rating calculations, and policy certificates for a professional liability product.- Analyzed, designed, helped code, and coordinated the IT portion of a precipitously approved project to add an optional feature to a life product. - Developed extensive knowledge of Professional Liability, Workers Comp, Life, and DI products, with broad expertise in insurance policy management, underwriting systems, and premium/rating calculations. - Improved department productivity by cross-training staff to handle business and system analysis for all application components. Followed OOP / OOD principals in SQL 2008, VB6, and C# / .NET languages.- Provided business intelligence reports, data extracts, and data analysis for 8 years of policy records that included coverage, payment and claims data. Show less

Douran

-Led a team as Lead Developer on a significant call center application for a life insurance company which allowed the company to decrease call handle time and decrease staff training time leading to handling larger call volumes with fewer client service representatives.-Participated in analyzing and designing software, Involved in complete Life Cycle including Analysis, Design, Development and Testing.-Developed a new Payment Gateway Service to improve the speed with which ASOS can… Show more -Led a team as Lead Developer on a significant call center application for a life insurance company which allowed the company to decrease call handle time and decrease staff training time leading to handling larger call volumes with fewer client service representatives.-Participated in analyzing and designing software, Involved in complete Life Cycle including Analysis, Design, Development and Testing.-Developed a new Payment Gateway Service to improve the speed with which ASOS can process website payments each hour, enabling them to move forward with new business ventures that will greatly increase the amount of orders that need to be processed.-Architected and implemented a production ASP.NET XML Web Service in C# that retrieved data from four different data sources including an enterprise document management application (via a COM API), an AS/400 insurance industry application (via ODBC), and two MS SQL Server databases (via ADO.NET).-Developed extensive unit tests using NUnit. Show less

Tehran, Iran

- Primary IT analyst and liaison between developer of third-party Agency Management System and business users. Added ASP & SQL tasks when in-house development of new Banking System commenced.- Planned, organized & evaluated software projects.- Cooperated in projects with different banks as a team member- Controlled the budget and expenditures of the department and projects.- Assembled and managed teams of information systems personnel to design and develop and administered… Show more - Primary IT analyst and liaison between developer of third-party Agency Management System and business users. Added ASP & SQL tasks when in-house development of new Banking System commenced.- Planned, organized & evaluated software projects.- Cooperated in projects with different banks as a team member- Controlled the budget and expenditures of the department and projects.- Assembled and managed teams of information systems personnel to design and develop and administered computer software and information systems.- Participate in Analyzing, Designing and developing software. Show less

Tehran, Iran

- Developed and implemented policies and procedures for data processing and computer systems operations and development.- Supervised computer analysts, engineers, programmers and other personnel and overseen their professional development- Participate in Analyzing, Designing and developing software.

Tehran, Iran

Analysis, Designer and developer- Part of team which design and analyzed computer systems and then developed it.- Design and modify databases.- Develop, modified, integrated and tested software code.- Identified and communicated technical problems, processes and solutions.

Bachelor Of Science (Bs), Electrical Engineering Technologies/Technicians

Master Of Science (Ms), Computer Software Engineering

Education record