Systems Engineer - Storevirtual
Houston, Texas, Us
Co-designed, built, administered, and maintained high-availability research & development laboratories and production environments for the enterprise-level iSCSI SAN StoreVirtual product line, serving a global workgroup that included engineers, software developers, software and hardware testers, support technicians, and technical writers. Environments spanned four datacenters in four cities across two continents that included thousands of servers/storage-nodes and hundreds of network switches.Served as a member of the Test Leadership Committee providing project-planning consultation and process optimization solutions to improve release-test cycles.Produced actionable cross-departmental process improvement solutions to streamline business workflow.Assisted with resource planning, allocation, design, and maintenance of the datacenter environments, infrastructure acquisition, inventory management, and logistics management to ensure continued operation and requisite growth of business interests.Coordinated with supported workgroups to assist with and provide solutions for hardware and software requirements on a myriad variety of platforms from prototype to end-of-life in R&D and production environments.Engaged in the installation, administration, maintenance, troubleshooting, repair, and decommissioning of servers, workstations, laptops, blade-servers, blade-centers, data-storage appliances, routers, switches, and virtual machines.Served as an administrator for the lab networking environment, DNS/DHCP/PXE services, internal IP subnet allocation, lab hardware allocation database, help-desk ticketing system, Active Directory, SharePoint, hardware/service monitoring, and reference documentation.Documented procedures and support solutions for prototype and existing hardware systems.Trained new employees on equipment/procedures within and across workgroups.Received Project Manager Professional (PMP), Agile/SAFe, and Lean Six Sigma (Yellow-Belt) training.