Led the conception, scoping, design, development, delivery, and enhancement of transformative custom software products on various experience and delivery platforms for enterprise clients in multiple industries serving tens of millions of customers while coaching and mentoring organizations, teams, and individuals in Agile/Scrum best practices, process improvement/optimization, and change management.

Owned and managed a record label, music publishing, and music services company with global reach. Directed and collaborated with creative teams in service of professional music and film-industry clients across the United States of America as a producer, audio engineer, product/project manager, business consultant, logistics manager, graphic designer, photographer, composer, musician, broadcast/club DJ, sound designer, Foley artist, and instructor.

Directed and coordinated the efforts of globally-distributed, cross-functional teams of stakeholders, user-experience designers, software engineers, and quality-assurance engineers to envision, scope, design, develop, deliver, and enhance bespoke software products for enterprise clients in various industries while championing the adoption of industry-leading processes and tools to empower internal and external collaborators.Leveraged Agile, Scrum, Kanban, Kaizen, Lean, Design Thinking, SixSigma, and related continuous improvement and systems-thinking methodologies to create empathetic, user-centric solutions that delivered strong value growth, accelerated time-to-market, and improved quality.Lead discovery and product planning, user-experience design, roadmapping, feature definition, story writing and refinement, backlog grooming and prioritization, sprint planning, release planning, feature demonstration, sprint retrospective, process optimization, and change-management activities.Championed the piloting and adoption of industry-leading processes and tools to empower internal and external collaborators.---Note: Trineo was acquired by Traction on Demand in September of 2021. My role, which started in February of 2021, maintained continuity through the acquisition period and beyond.

Directed and coordinated the efforts of internationally distributed, cross-functional teams of stakeholders, user-experience designers, software engineers, and quality-assurance engineers to envision, scope, design, develop, deliver, and enhance bespoke software products for enterprise clients in various industries.Established and maintained alignment with stakeholder objectives and key results via regular engagement to lead and facilitate discovery and product planning, user-experience design, roadmapping, feature definition, story writing and refinement, backlog grooming and prioritization, sprint planning, release planning, feature demonstration, sprint retrospective, process optimization, and change-management activities.Increased product quality while accelerating delivery-to-market via the creation and implementation of optimized and clearly documented workflow processes that supported user-centric solutions to drive value for stakeholders, contributors, and end-users alike.---Note: Trineo was acquired by Traction on Demand in September of 2021. My role maintained continuity through the acquisition period and beyond.

Note: Trineo was acquired by Traction on Demand in September of 2021. My role maintained continuity through the acquisition period and beyond. Please see details for this role in the Traction on Demand section above.

Directed and planned multiple simultaneous custom website, web application, business management, and mobile app software development products for external clients in various industries across the country. Initiated and implemented various process improvement methodologies including Agile, Scrum, Kanban, business process management notation diagrams (BPMN), work in progress limits, control charts, test-driven development, SixSigma DMAIC (Define Measure Analyze Improve Control), DevOps, Lean analysis, and re-ordering of internal and client-facing process workflows.Collaborated with internal and external stakeholders to produce project/release/sprint planning, DevOps management, and user-experience/user-interface designs (UX/UI). Wrote Definition of Done, Definition of Ready, and acceptance criteria for internal and external consumption in project management, estimation, planning, development, testing, user acceptance, deployment, support, maintenance, and enhancement activities. Developed and performed integration, functional, regression, sanity, and smoke tests alongside root-cause-analysis in a test-driven development environment for desktop and mobile-device platforms.Increased client satisfaction and company profitability by spearheading the transition from an hourly billing model to milestone and value-based billing.Served as a product manager, product owner, quality assurance engineer, DevOps and deployment engineer, technical support engineer, and UX/UI designer.

Performed as an ensemble musician at venues, festivals, and events across the United States with a 8-20 member Balkan/Second-Line brass band.

Performed as an ensemble musician at venues, and events across the Denver area in a 10-member Second-Line brass band.Consultant on management, technical, and logistics operations.

Performed as an ensemble musician at venues, festivals, and events across the United States with a 15-25 member Balkan/Second-Line brass band.

Performed as an ensemble musician at venues, festivals, and events across the United States with a 7-13 member Balkan/Second-Line brass band.Coordinated the design, creation, and publishing of promotional materials in print and digital formats.Manged technical and logistics operations for both local and touring engagements.

Performed as an ensemble musician at venues, festivals, and events across the United States with a 15-25 member Balkan/Second-Line brass band.

Performed as an ensemble musician at venues, festivals, and events across the United States with a 15-25 member Balkan/Second-Line brass band.Worked as a remix-artist/composer and audio mastering engineer on the album, "Emperor Norton's Stationary Marching Band: #SPACEFUTURE".

Executed enterprise-level software and systems testing for integrated systems spanning server-side, web-application, and mobile-device platforms.Coordinated, designed, configured, built, and maintained test activities and environments within a multi-disciplinary integrated team while assisting team members with root-cause failure analysis activities.Documented procedures and assisted in training fellow team members while contributing to the optimization and enhancement of workflow, processes, and procedures.

Performed as an ensemble musician at venues, festivals, and events across the United States with a 10-30 member Balkan/Second-Line brass band.

Co-designed, built, administered, and maintained high-availability research & development laboratories and production environments for the enterprise-level iSCSI SAN StoreVirtual product line, serving a global workgroup that included engineers, software developers, software and hardware testers, support technicians, and technical writers. Environments spanned four datacenters in four cities across two continents that included thousands of servers/storage-nodes and hundreds of network switches.Served as a member of the Test Leadership Committee providing project-planning consultation and process optimization solutions to improve release-test cycles.Produced actionable cross-departmental process improvement solutions to streamline business workflow.Assisted with resource planning, allocation, design, and maintenance of the datacenter environments, infrastructure acquisition, inventory management, and logistics management to ensure continued operation and requisite growth of business interests.Coordinated with supported workgroups to assist with and provide solutions for hardware and software requirements on a myriad variety of platforms from prototype to end-of-life in R&D and production environments.Engaged in the installation, administration, maintenance, troubleshooting, repair, and decommissioning of servers, workstations, laptops, blade-servers, blade-centers, data-storage appliances, routers, switches, and virtual machines.Served as an administrator for the lab networking environment, DNS/DHCP/PXE services, internal IP subnet allocation, lab hardware allocation database, help-desk ticketing system, Active Directory, SharePoint, hardware/service monitoring, and reference documentation.Documented procedures and support solutions for prototype and existing hardware systems.Trained new employees on equipment/procedures within and across workgroups.Received Project Manager Professional (PMP), Agile/SAFe, and Lean Six Sigma (Yellow-Belt) training.

Performed as an ensemble musician at venues, festivals, and events across the United States with a 8-15 member Pop/Rock/Second-Line brass band.