30+ years in the automotive industry – starting in operational areas like vehicle service & parts then leading to business strategy development with C-level leadership. Jon’s career began at a Chicago petroleum retailer’s full-service island, eventually achieving ASE Master Technician and other certifications through under-the-hood experience and classroom training. A 15+-year tenure at Chrysler began in Seattle as a full-time instructor in the Company’s Dealer Apprenticeship Program. Jon then joined Chrysler’s Service Diagnostic Development team in Detroit. Various roles followed before he moved up the ranks to lead Mopar®'s eBusiness activities, and, later Mopar Performance. In this position, he successfully relaunched Mopar’s Direct Connection program, developed long-absent Jeep®-application products, released Dub® and Foose®-branded vehicle accessories, secured over $1 million to successfully rerelease Mopar’s HEMI® engine program (including engine blocks, manifolds, cylinder heads, etc.) and retool the HEMI Challenge sportsman drag racing program. Mopar’s Challenger Drag Pak vehicle program was developed under Jon’s direction with its two prototype cars revealed at the 2008 Mopar Mile-High Nationals in Denver. Today, Jon is an Auto Industry consultant and trusted strategist to major OEM's and their partners. Jon has both associate and bachelor’s degrees in automotive service as well as a master’s degree in education.Specialties: Agile/Scrum, product management, experience design, Dealer Management Systems, Connected vehicle, connected retailing, telematics, software usability, user-centered design, automotive parts marketing, motorsports industry liaison, software project management, on-board/off-board vehicle communications, performance parts marketing, branding and identity, ebusiness architecture & requirements, CMMI, ITIL, COBIT.