Answering customer inquiries through email, live chat, text, social media comments and DMs.

I've been working through Upwork for about 10 years now, this is where I find all of my jobs and I also get paid through Upwork.

I create SMS Marketing texts for over 100 brands (seasonal position)

Moderating reviews from clients and business owners, workers alike, on products and companies and either reject or approve them for incentives or rewards. This was just a small project that only lasted for a few months but I gained much experience from this position.

I work with an Online company who has several websites that offer Cover Letters, Resume's, and all types of legal documents. The most popular one is www.formswift.com . I answer all questions from customers who email in, or through Live Chat, ranging from technical questions to cancelling/refunding their accounts, converting documents from PDF to Word, editing Documents (usually reformatting Resumes to one page instead of two) and all other account and document questions. I do all of my work at home, on my laptop.

I was the Hostess - greeting the guests and seating the guests in the correct sections, rotating the servers sections, assisting the servers when needed, getting drink orders, assisting with high chairs and booster seats, moving tables together to accommodate larger parties, cleaning off tables, cleaning the bathroom and the register/hostess area, keeping up with all of the servers tickets and I was also the Cashier.