Leading the Cloud & Hosting Team, delivering Cloud & Hosting Solutions to Vodafone Customers. Following Industry best practices in Agile, PMP, Dev Ops Models. Responsible of End-to-End delivery of Cloud & Hosting projects to Enterprise customers across the globe. Teams constitute of Technical Project Mgmt, Order Mgtm, Design, Implementation, & Operations.

• Handling a 15 member team of Enhanced Support Solutions Division.• Responsible for People Management and overall activities from the Hosting team perspective.• Providing support for new RFP’s, new or existing.• Providing Enterprise Managed Security Services (MSS) to Vodafone UK & Global Customers• Assistance to sales, pre-sales team with sales opportunity in security domain.• Assistance to Service Delivery manager on the new requirement• Participating in Transitioning… Show more • Handling a 15 member team of Enhanced Support Solutions Division.• Responsible for People Management and overall activities from the Hosting team perspective.• Providing support for new RFP’s, new or existing.• Providing Enterprise Managed Security Services (MSS) to Vodafone UK & Global Customers• Assistance to sales, pre-sales team with sales opportunity in security domain.• Assistance to Service Delivery manager on the new requirement• Participating in Transitioning for new projects from UK to India.• Maintaining / Improving Service Levels • Run Service Improvement Programs in liaison with Service Management Teams & Customers• Creating / reviewing processes & maintaining Process Documents. Show less

Handling a 10 member team of Enhanced Support Solutions Division; Providing Enterprise Managed Security Services (MSS) to Cable & Wireless internal & global customers’ security devicesHandled several transition of work from Cable&Wireless UK to Cable&Wireless India.Assistance to sales, pre-sales team with sales opportunity in security domain.Creating / reviewing processes & maintaining Process Documents.Part of Risk Management & Security Group (RMSG) to assist with ISO:27001… Show more Handling a 10 member team of Enhanced Support Solutions Division; Providing Enterprise Managed Security Services (MSS) to Cable & Wireless internal & global customers’ security devicesHandled several transition of work from Cable&Wireless UK to Cable&Wireless India.Assistance to sales, pre-sales team with sales opportunity in security domain.Creating / reviewing processes & maintaining Process Documents.Part of Risk Management & Security Group (RMSG) to assist with ISO:27001 practice in the organization• Front ending internal & external audits• Supporting customer audits• Investigating Security Incidents• Security Awareness trainings for employees Show less

Planning & implementation of complex changesResponsible to handle escalations from the teamResponsible for verifying & approving changesPart of Risk Management & Security Group (RMSG) to assist with ISO:27001 practice in the organization.Provide assistance to sales, pre-sales team with sales opportunity in security domain.Tech Lead for Intrusion Response & DDoS protection ServicesHandled several transitions of work from Cable&Wireless UK to Cable&Wireless India.

Part of the level 2 team, responsible for configuration & management of 2500 + diverse Security Devices:Checkpoint (Provider -1 product, 4.1, NG FP3, NG AI, NGX), Cisco PIX/ASA (OS 6.x, 7.x, 8.x), Nokia Firewalls (IPSO products), FWSM, Nortel Contivity, Cisco IDS, Cisco VPN Concentrator, Aladdin esafe, Arcsight.