• First point of contact for day-to-day client management and communications• Managing campaigns and ensuring activities are executed on time, reporting back to the clients on deliverables• Reviewing all content before going to the client including monthly reports• Managing team and practice lead resource including daily and weekly priorities• Line management of the JAE and AE including coaching, supervision, assessment and identifying training needs

• Maintaining and nurturing professional relationship with internal stakeholders, including colleagues of varying ranks, external partners and media organisations.• Supporting colleagues with communication when running operational activities.• Creating written content for different channels of communication internally: Intranet, global emails, briefing slides; externall: press releases, social media• Preparing and delivering effective communication plan on different projects: Modern Slavery, Rural Crime, Mental Health.

• Coaching women how to deal with various issues low self esteem, anxiety, procrastination. Running face to face and online workshops. • Assisting entrepreneurs in challenges they are facing when running their own businesses.

• Raising awareness about charity and stem cell donation within different communities.• Liaising effectively with the local manager and all teams and work closely with the international DKMS team to achieve all objective targets and meet our global mission.• Managing local press relations for patient appeals, acting as spokesperson on TV and radio (BBC London, BBC Radio Oxford, London Live, BBC Radio Manchester, etc). • Organising donor recruitment drives, patient appeals, events at various companies (Barclays, Ernst&Young, BBC, HSBC, etc). • Working very closely with media representative, patient support groups, partners.• Liaising effectively with various stakeholders such as ACLT, Jaskomal Foundation, LHS.• Managing, supervising and training volunteers for events.• Working together with Fundraising and Marketing divisions to maximise the potential of all DKMS supporters and implement a holistic supporter development plan.• Managing all social media activities of DKMS student profile on Facebook, Twitter etc.• Giving presentations at big Fundraising Galas about stem cell donation• Creating marketing collateral for patient appeals such as posters, leaflets, guides, videos.

• Provide first class customer service to internal and external customers.• Informing customers about beneficial aspects of Harrods Rewards Cards and ensuring that clients are aware of services and facilities which are available. • Organization of customer events, in order to present new collection for coming season. • Communicating as part of a team to ensure that all tasks are completed efficiently.

• Working closely with solicitors on marketing campaign of the firm. • Design (Photoshop) and update the website. Build the new marketing collateral database.• Keep the Intranet up-to-date with marketing templates and materials.

• Organizational of national events (concerts, festivals) with various international stars.• Liaising with clients to ascertain their event requirements. Negotiating contracts.• Maintaining long- term relationship with clients and develop contacts.• Nurtured relationships with key press contacts, TV producers and the crew for marketing and PR.• Developed business skills: managing a wide range of people from different background, thinking and planning strategically, working within budget, diplomatic approach.• Managing and moderating all social media channels to ensure that these are kept up to date and are developing to increase audience figures.

• Cooperation with advertising agencies, while introducing new product to the market.• Daily email and phone contact with monthly and weekly magazines• Participation in developing and implementing effective marketing campaign. • Organisation of internal trainings and meetings.• Updating company's website (CMS) and responsible for social networking site.

• Supporting marketing department in the organization of open days at the university. • Preparing and giving presentations about the university as well as selected fields of study. • Assistance in the organization of the Graduation ceremonies at Kingston University.• Participation in organization of charity event "Red Nose Day", promotion of NUS Extra Cards among students.

• Monitoring, collating and filing press cuttings.• Contacting national publications and organising meetings.• Cooperation in creation of PR strategy for educational and technological clients.• Preparing press packs for clients such as: Creating Careers, Futurelab, CTI Group, Lantronix, Luminary Micro.