Agam Kumar Email & Phone Number

Kuwait City Metropolitan Area

Managing digital sales for all Americana brands in Kuwait and Qatar market

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India

Bangalore Urban, Karnataka, India

· Designed and executed a highly scalable and profitable operating model for company-owned cloud kitchens; reduced Capex cost (~50 million for 7000 orders), food wastage by 2%, items out of stock by 5%, and maintained a rating above 4.3.· Successfully piloted HPP technology for food products shelf-life extension at scale for the first time in India; achieved 20+ days product shelf life.· Developed a strategic vendor from starch; designed and implemented processes from production to last-mile delivery; fulfilling 7K+ orders covering 90+ SKUs.· Worked on in-house brands growth, devised and implemented a strategy to improve in-app visibility and menu-to-order conversion, resulting in an 8% increase in menu-to-order conversion and impression share crossing 2%.

Bangalore Urban, Karnataka, India

· Conceptualized and launched Healthhub – Healthy food category in Swiggy, expanded the category to 5 cities; achieved 5% order contribution by improving quality of supply and participation of marquee brands.· Developed supply strategy to improve healthy food supply on the platform; created 2 lakhs plus items in 2k+ restaurants.· Hired, trained and managed a team of 12 strategic account managers and business associates across 4 cities; worked with food marketplace to manage category business across cities.· Designed and set up backend processes to handle 50k+ items per month with 10+ nutritional attributes against each item.· Managed Hope, Not Hunger campaign during covid; partnered with top caterers like Elior and Compass, delivered 3 million meals to migrant workers across the country.

Mumbai Area, India

· Launch and managed POP category (single-serve meal options) in Mumbai and Ahmedabad; handled a team of 7 sales managers and key account managers; achieved 4% order contribution in Mumbai and 6% in Ahmedabad.· Planned and managed campaigns for growth; achieved 5k+ daily orders.. Set up Swiggy business in the west region; headed expansion team to launch cities in Maharashtra, Goa and Gujarat.

Bangalore

· Part of the core team to set up Eat.fit business; handled a team of 100+ operation managers and chefs; successfully launched 5 kitchenshandling 6k daily orders.· Designed processes to improve kitchen efficiency and product quality; worked with product to digitalize order management; achieved zeroitem mismatch at the dispatch.

Bangalore

· Setup last mile operations in multiple areas in Bangalore; lead a team of 30 feet managers and delivery managers to manage 2500+ delivery executives (DE) delivering 30000+ orders.· Improved operational efficiency and cost per order; launched pay per order, worked on assignment logic, SLA compliance and third-party integration.· Designed DE rewards and recognition program that received great traction among DEs, improving DE NPS by 40%

Bengaluru, Karnataka, India

Bengaluru Area, India

Bachelor Of Engineering - Be, Electronics And Communications Engineering

Education record