Senior Technical Specialist
CurrentResponsible for both internal infrastructure and cloud services.As a team we have the objective to ensure to maintain a normal Business As Usual operation, take appropriate action to investigate, analyse and resolve incidents/problems in systems and services, keep the IT infrastructure available to the business with minimal interruption. I'm also involved in annual budget process to make help better manage the capital and operating expenditures. Infrastructures that I'm responsible on are as follow:• VMware ESX 6.7• Watchguard Firewall M750 and XTM 270 in a cluster environment• Pulse Secure VPN (PSA3000)• Mitel Phone System• Microsoft Windows Server 2012 up to 2019• Microsoft Exchange Online• Microsoft Azure• Microsoft Intune and Intune Autopilot deployment• Atlassian Confluence • Atlassian Jira• TrendMicro Office Scan, Vulnerability Protection, and InterScan• Cisco WLAN Controller and Access Points• Cisco ISE• HPE SimpliVity (HyperConverge)• HP ProCurve and Comware Switches• Kaseya