- organized support and development processes,- managed IT projects,- maintained effective and fruitful communication with Social Networks representatives (Google, Facebook/Instagram, etc.).

- created the online service «Rail-Tariff Online» [https://rail-tariff.com],- developed innovative product «Rates Calculator for Rolling Stock Operators»,- developed pricing strategies / did competitor research,- designed product features.

- managed continuous support and development of «Rail-Locator»: web and mobile [https://rail-locator.com],- performed in-house and vendor resource management,- reported on projects and products.

- completed a project of Salesforce CRM migration to Lightning,- ensured compliance with 152-FZ law for Salesforce CRM,- optimized and reduced by 70% service contract costs,- succeeded to build more positive relations with internal customers.

- organized support and development processes,- managed continuous support and development of «Rail-Locator»: web and mobile [https://rail-locator.com],- performed in-house and vendor resource management,- reported on projects and products.

Completed the project recognized as the best solution on Directum platform in 2016. [https://club.directum.ru/post/1166]:- scope and requirements definition,- planning and coordinating project team,- budget, schedule, and quality control,- rollout management,- project reporting,- full lifecycle development,- business process reengineering.

- managing and coordinating application support group,- ensuring the smooth operation of business processes by providing support services to internal customers,- vendor management,- collaboration with international project teams,- budget preparation and budget execution control,- awarded from the CEO for implementation of the WMS system.

- managing and coordinating application support group,- ensuring the smooth operation of business processes by providing support service to internal customers,- vendor management,- collaboration with international project teams,- budget preparation and budget execution control.

- providing functional and technical support for internal customers,- end-users training,- manuals development,- access management,- solution configuring,- change requests execution,- participation in projects of creating new functionality.

- business-process analysis,- system analysis,- legal frameworks analysis and documenting,- technical design development,- SQL and Java development,- system testing,- end-user and administrator manuals development,- solution support.

The following projects completed:- Development of CRM-system based on MS Access 2007,- Localization of ORACLE UPK system and documentation to it,- Implementation of MS Dynamics CRM 4 for USB LLc.,- SAP BI users training and assessment for Gazprom Transgas Surgut Llc., - Localization of BI-system STRAT&GO PM and documentation to it, marketing materials - development for further market promotion.