Created a new business to offer coaching services to help people take advantage of online freelancing to get away from the usual office lifestyle. • Career Coach• Wordpress administration• Social media

Working with various international clients on many different projects including:• Wordpress administration• Photoshop Graphic design• Social media account management• Web research• Appointment scheduling• Customer service• PowerPoint slide creation• Various administrative tasks

Reporting to the Process & Training Team Leader I was responsible for delivery of all training, and administration of site training records.Responsibilities:• Inducting and training new team members in all aspects of factory operation• Training associates in all factory safety systems (PPE, LOTO, fire procedures)• Ensuring all associates are refreshed on factory procedures. Carry out regular needs analysis using a training matrix to ensure all staff are compliant with the required ISO standards and LRQA audits (Lloyds Register Quality Assurance). Including all mandatory health and safety training.• Maintaining compliance with legislative standards• Creating and updating work instructions• Delivering key training demonstrating role model techniques at all levels• Administrating training database and employee records• Involvement in employee engagement panel• Organizing team building dayAchievements:• 100% score for training on external audit• 100% score for safety on internal and external audit• Complete customer satisfaction from contracts agency and factory shift teams• Managed transfer of all training records to new system• Completed mentoring and coaching program• Ran training department by myself for 5 months for whole factory. Managed two teams in two different factories to help support, deliver and co-ordinate training within a matrix environment covering Health & Safety, lean development, process training.

Reporting to the Logistics Manager, I was responsible for monitoring customer orders and vendor management.Responsibilities:• Monitoring customer order mail accounts• Logging sales orders and liaising with salespeople• Validating customer installations• Processing machine orders on AS400• Managing logistics archive• Resolving interdepartmental issuesAchievements:• 100% adherence to charter• >97% customer satisfaction