Css Emea
Arguilea Global Solutions
Madrid, Comunidad De Madrid, España
My primary role was to ensure the satisfaction and continuous success of clients, ensuring they obtained maximum value from the company’s products or services. My responsibilities included:- Developing and maintaining strong relationships with clients, serving as their main point of contact within the company. My primary clients were Wingstop, Krispy Kreme, and Starbucks.- Providing personalized guidance and training to clients on the effective use of products or services to achieve their goals, conducting trainings for the different regions under my charge, including UAE, Qatar, UK, Germany, Spain, and France.- Closely monitoring client performance and satisfaction, using metrics and analysis to identify areas for improvement and growth opportunities. Monthly and quarterly result reports, as well as annual reports for each client.