Agnese Gardenghi Email & Phone Number

Lyon, Fr

Caluire-Et-Cuire, Fr

Parigi, Ile-De-France, Francia

-Definition, implementation, and supervision of quality policies and after sale services. Ensure assistance to Berluti stores worldwide to coordinate the resolution of product quality issues;-KPIs definition and data analysis, quarter review presentation to the board of managers;-Evaluation of store’s quality alerts and reporting to the production department to undertake continuous improvement actions;-Worldwide retail trainer to promote quality culture and policy (Japan, Korea, China, APAC, EME, US); -Lead a team of four quality controllers based In Orleans and a team of two people in charge of continous improvement;-Ensure the control of the stock at the central warehouse and return of defective products;-Responsible for product’s End of Life process and CSR policy for unsold goods (gifting, upcyling and recycling).

Ferrara, Emilia-Romagna, Italy

-Manage a team of seven people in charge of final goods quality control of shoes and leather goods;-Definition and implementation of quality processes and methods based on product risks analysis and customer feedbacks;-Ensuring products compliance and enhance quality system and work processes to drive for continuous improvement in collaboration with the involved internal departments and external suppliers;-Ensuring production priorities and delivery lead time;-KPIs definition and analysis to undertake continuous improvements actions.

Ferrara, Italia

- Assist suppliers for shoes and leather goods in matching the required standard of quality through reporting and visits- Implement and ensure quality procedures within the production line- Implement Leaning Manufacturing projects in the Final Product Quality Department (5S, Continuous improvement)- Provide department analysis and KPIs- Organise training for the production line artesans- Ensure costumer returns and spare parts procedures

PHORMA MENTIS is a private consulting offering technical assistance to public institutions, SMEs, corporates, intermediary organizations and industrial clusters at European and International level. Headquarters are located in Cento, Emilia Romagna Region with branches in Apulia region Italy and in Merida Mexico and a network or partners operating in Romania, Bulgaria, Serbia, Poland, Albania. Phorma Mentis is operating with internal and external senior associates and executive partners worldwide on international projects and tenders. PHORMA MENTIS builds national, European and international partnerships and consortia for the partecipation in call for proposals, tenders (services, works and goods) and grants in the following areas: PA reform, VET reform and developement, entrepreneurship, social dialogue and industrial relations, ESF management, institutional cooperation, local development, social inclusion, cross-border/territorial cooperation and thematic projects. PHORMA MENTIS also provides services for high quality study visits, training and international conferences overall Italy and abroad.

Public Relations Management towards International Partners, Communication Management about Firm’s Products and Activities, Support to Marketing Activities, Newsletter and Updates Editing, Internal Communication Project.

Master Of Science (M.S.), International Business

Master Of Arts (M.A.), Chinese European Economics And Business Studies

Bachelor'S Degree, Lingue, Mercati E Culture Dell'Asia

Erasmus, Asian Studies And International Business