As a Senior Director of Learning & Development with 15+ years of proven experience, I am passionate about building and scaling high-performance teams through strategic learning and development initiatives. Over the course of my career, I have cultivated expertise in instructional design, vendor management, and knowledge management, leading cross-functional teams to deliver measurable improvements in both training effectiveness and revenue growth. My approach is centered around creating innovative learning programs that are directly aligned with organizational goals, whether it's reducing training costs, enhancing employee performance, or boosting sales enablement.I am driven by a strong belief in leadership development, having established and led programs such as executive coaching and high-potential talent initiatives that have transformed the trajectory of both individual careers and company success. My personal traits include a commitment to continuous improvement, collaboration, and results-driven action. I thrive in dynamic environments, where I can leverage my leadership to bridge the gap between strategy and execution, ensuring that training initiatives not only meet but exceed expectations. 𝐄𝐱𝐚𝐦𝐩𝐥𝐞𝐬 𝐨𝐟 𝐦𝐲 𝐤𝐞𝐲 𝐚𝐜𝐜𝐨𝐦𝐩𝐥𝐢𝐬𝐡𝐦𝐞𝐧𝐭𝐬 𝐢𝐧𝐜𝐥𝐮𝐝𝐞:→ Developed a comprehensive onboarding program for revenue-generating teams, accelerating ramp-up time and boosting new hire target achievement rates by 35%, directly enhancing revenue growth and team productivity.→ Initiated a partnership with a service provider, driving a 5% increase in First Call Resolution (FCR) within 6 months by training over 2,000 agents, managers, and team leads, followed by accountability coaching.→ Launched manager and associate coaching forums, playbooks, and advisory councils, and established Bank of America’s first executive leadership development program and Rectangle Health’s first HiPo Program.→ Led five core teams, coaching and performance-managing 7 Training Managers and 29 Associates across functions, delivering national training programs/initiatives.Let’s connect and explore how we can drive impactful learning and development initiatives together!📧 agarjason@gmail.com𝐂𝐨𝐫𝐞 𝐂𝐨𝐦𝐩𝐞𝐭𝐞𝐧𝐜𝐢𝐞𝐬: Learning & Development, Instructional Design, Training Programs, Vendor Management, Knowledge Management, Leadership Development, Organizational Development, Executive Coaching, High-Potential Talent Programs, Performance Management, Team Leadership, Coaching and Mentoring
Listed skills include Training, Leadership, Coaching, Strategy, and 46 others.