Customer Service Representative
Current-Greeted clients and took note of concerns.-Called stats for patients in great distress and assisted nurses with getting critical information from owners.-Scheduled appointments for specialty services like Oncology, Internal Medicine, etc.-Reached out to primary veterinarians to request medical records.-Maintained cleanliness of lobby, treatment rooms, breakroom, and front desk.-Went over euthanization and body aftercare information with owners.-Attached medical records, lab results, injury images, and x-rays to patient files