Business Analyst
CurrentDelivered a comprehensive SaaS application offering actionable metrics for informed decision-making. and implemented optimizations to reduce costs and increase customer satisfaction- Analyzed stakeholder requirements, planned resource allocation, and set deliverable timelines- Outlined potential risks and devised a plan to mitigate them, ensuring seamless project execution- Managed the development, prioritized tasks hindering progress, and coordinated with multiple teams- Initiated and developed a proof of concept for chatbot services that helped users solve their queries faster