🚀 Worked with and led multi-disciplinary teams of clients, consultants and designers through innovation projects from conception through to delivery of maximum impact for the organisation, across HealthCare & Life Sciences and CPG industries.🏆 Clients: Roche, GE Healthcare, Kimberly Clark, Danone, Merck Group, Aptar, Tata Consultancy Services, Exellys👩‍💻 Responsibilities typically ranged across the entire innovation funnel – strategy design, stakeholder and market research, opportunity spotting, business design, concept prototyping and validation, capability building+ Innovation strategy scoping, definition and execution+ Design, development and refinement of solutions based on user needs and market opportunities+ Build business cases to support clients in attaining strategic investments+ Prototype, test and validate the riskiest assumptions + Research & synthesis of data sources and insights, to identify patterns, trends, market opportunities, and risks+ Design and execution of capability building on innovation methodologies across mid-sized and MNCs+ Facilitate multi-stakeholder conversations to gain consensus and alignment+ Commercial proposal development for key and potential clients

Board of Innovation is one of the founding partners of Movement Health 2030; together with Roche, Carlos Slim Foundation, and Copenhagen Insitute for Future Studies.Movement Health 2030 is a movement with a vision to enable a paradigm shift to create more sustainable and inclusive healthcare systems all over the world. We launched in Latin America in 2020 and are now live across Europe, Africa, North America, Middle East and Asia.Through cross-border collaboration, mutual learning and solution sharing, we will help bridge the knowledge gap between healthcare systems to improve lives on a global and local scale and build a sustainable future of health equity that leaves no one behind.Does Movement Health 2030’s mission align with your company’s strategic investments in society? Then you can play a meaningful part in this story! Visit our website to discuss joining Movement Health 2030’s Global Board or Network today: https://www.movementhealth2030.com/movement-health-2030

- Conducted a research study to understand how International non-governmental organisations (INGOs) can engage with the next generation of donors (Generation Z)- Empathised with research participants to define unmet needs and explore problems- Developed 5 strategic communication initiatives- Co-created potential market opportunities with the CEO to future-proof fundraising efforts- Conducted 10 interviews with Directors and C-Level executives and 5 with Gen Zs - to gather deep insights and validate findings- Surveyed 60 Gen Zers across 5 countries- Analysed & synthesized findings to identify gaps- Designed a playbook to outline key activities to be performed to achieve the desired goals

I support aspiring entrepreneurs with their start-ups by bridging the gap between their desired and current state. - Coached 5 start-ups (marketing agency, online marketplace, fashion, coffee roastery and restaurant)- Facilitated a co-creation process by identifying and exploring blue ocean opportunities - Designed go-to-market strategies by applying strategic thinking and lean principles - Created scenarios and reverse engineered growth objectives to design roadmaps- Conducted 3 workshops (research, scoping, problem exploration and validation)

Ikigai Café is a boutique café, based on a Japanese concept, with the purpose of spreading happiness through unique food and hospitality experiences.Responsibilities: Managing business growth, operations, supplier relationships, and customer engagement, resulting in portfolio expansion, increased revenue, and enhanced customer loyalty. Key Achievements:+ Account Management & Growth: Developed key account management strategies, resulting in a 200% expansion of the customer success portfolio within 10 months and increasing annual revenue by €850,000.+ Strategic Partnerships: Established strategic partnerships, negotiating favourable contracts for a 22% reduction in ingredient costs, leading to annual savings of €120,000.+ Relationship Management & Customer Retention: Cultivated strong relationships with 80 B2B and B2C customers, resulting in a 60% increase in customer loyalty and repeat business in 7 months.+ Operational Efficiency: Implemented lean principles and agile methodologies, optimizing customer success operations with a 50% decrease in average response time and a 75% increase in issue resolution rate.+ Training & Skill Development: Led a comprehensive knowledge-sharing training, enhancing team members' customer engagement skills, resulting in an 80% increase in customer satisfaction scores.

Gulf Integrity Management Consultancy LLC is a consultancy firm that provides compliance, internal audit and risk management services to various industries including catering, hospitality and education industries.- Co-designed sales and marketing SOPs for a government-owned catering company. - Conducted empathy interviews with 15 C-level and mid-senior level executives to gather deep-insights on the internal and external challenges faced by them. - Provided strategic & tactical recommendations to improve their processes and operations

• Conducted compliance audits and spot inspections of various catering outlets • Assisted in the recruitment of F&B employees through candidate assessment and pre-screening.• Drafted findings for discussion with the relevant line management.

Established 3 online stores: (1) Marketplace were one could acquire the trendiest products across the world. (2) An online store that manufactures eco-friendly jute products (tote bags, backpacks, yoga mats) (3) Aloe-vera based products (nutrition drinks, cosmetics and dietary supplements). - Analysed 500 ideas across 8 different markets- Synthesised findings based on demand, supply and competition- Tracked market attractiveness (sales, demand, amount of sellers, product variations, reviews)- Approached investors and retail experts to gain feedback and adviceAfter conducting growth analysis, I realised that the growth for these businesses was not sustainable on the long run and therefore decided to discontinue.

Jannah is a regional chain of hotels & resorts offering 5-star “Bedouin” hospitality and has become pioneers among hotel groups that specialise in luxury Halal hospitality. • Created first-hand business opportunities through promoting the organisation by reaching out to potential prospects by means of cold calling and Sales Blitz. • Produced and analysed reports such as Daily Revenue, Monthly Budget and Market Segmentation • Improved efficiency by cutting down the timeframe to complete the team’s productivity report from 3 weeks to 1 day. • Presented improvised marketing tactics which helped in boosting the publicity and sales of the hotel

Gulf Integrity Management Consultancy LLC is a consultancy firm that provides compliance, internal audit and risk management services to various industries including catering, hospitality and education industries.• Assisted the assurance team in conducting compliance audits of various catering outlets to provide assurance on health and safety, storage of food and beverage items, and sanitisation.• Examined health and attendance records of employees to ensure they resume work after 24 or 48 hours in accordance with the severity of their sickness. • Reviewed customer survey forms and ascertained whether actions were taken to address customer feedback and recommendations relating to catering and other services provided by the clients.• Received formal and on-the-job training relating to kitchen operations, food & beverage handling, hygiene and sanitation standards and customer interaction.