Divyanshi Agarwal Email and Phone Number

Office Experience at Deloitte

Conduct one-on-one nutrition counselling sessions with clients to assess their nutritional needs and develop personalized nutrition plans✓ Develop and deliver group coaching sessions and nutrition education workshops✓ Monitor clients’ progress towards their health goals, providing ongoing support and making an adjustments to their nutrition plans as necessary✓ Keep up-to-date with the latest nutrition research and best practices, and integrate that knowledge into nutrition counselling and coaching sessions✓ Collaborate with other healthcare professionals, such as doctors and physical therapists, to ensure clients receive comprehensive care✓ Maintain accurate and up-to-date records of clients’ progress and nutrition plans✓ Participate in marketing and outreach efforts to promote the nutrition consulting services of the organization

Academic Counselor For Food science & Nutrition ● Assisted Students in services, addressing concerns, and resolving issues in a timely manner● Maintained accurate records of students interactions, feedback, and progress notes● Collaborated with team members to develop strategies for improving customer experienceTo Provide general counselling as well as tutoring to the IGNOU learners assigned to them.

- Maintained accurate daily records of billable client time, process flows, and operations.- Assisted in defining business needs and collected necessary documents for clients.- Managed KPIs and various functional requirements for multiple client engagements.- Analyzed customer data to provide personalized recommendations.- Implemented brand strategies to drive sales growth and enhance awareness.- Conducted market research to identify trends, competitor activities, and client preferences.- Handled client inquiries through inbound and outbound channels.- Conducted regular reviews with clients to evaluate business performance.- Prepared sales databases and presentations for events and monthly goals.- Managed end-to-end pre- and post-sale responsibilities.- Coordinated initiatives for process enhancements and sales growth.- Fostered collaboration across teams for optimal performance.- Resolved client concerns with empathy and professionalism.- Established long-term relationships to boost retention and sales.- Implemented referral strategies to attract new clients.- Used metrics like NPS to assess client satisfaction.- Employed consultative approaches to convert new customers.- Met SLAs consistently and participated in ongoing learning through seminars and workshops.