Hina Agarwal work email
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Hina Agarwal personal email
Hina Agarwal is a Independent Consultant at Freelance. She possess expertise in business strategy, team management, market research, brand management, business analysis and 32 more skills. She is proficient in English.
Freelance
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Independent ConsultantFreelanceBengaluru, Ka, In
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Director, Customer Success & Head Of Operations - IndiaSingular Aug 2022 - Feb 2024Bengaluru, Karnataka, India- Managed a $2M+ portfolio across ~100 customers in India, driving ~150% net retention and a 30% revenue increase in SMB clients - Led QBR improvements and developed regional processes to enhance client engagement and internal collaboration- Spearheaded infrastructure cost optimization, saving $200K+ annually in collaboration with cross-functional team leaders- Designed scalable and automated processes to improve customer lifecycle management to achieve >90% accurate customer data -
Manager, Customer Success & Head Of Operations - IndiaSingular Oct 2021 - Aug 2022Bengaluru, Karnataka, India- Led the CSM team in India, achieving 85%+ gross retention and managing quarterly revenue forecasting for CXOs. Drove customer advocacy with top G2 reviews & multiple case studies- Collaborated between Product & CX to prioritize product requests & improvements, enhancing customer experience- Acted as Head of Ops for India, overseeing operations, recruitment, and fostering Singular's company culture
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Sr. Customer Success ManagerSingular May 2020 - Sep 2021Bengaluru, Karnataka, IndiaServed as a Subject Matter Expert (SME) for Mobile Attribution & Fraud, creating playbooks, Help Center articles, and training sessions for clients and teams. Developed a global onboarding plan for the Customer Success (CS) team and led hiring, training, and mentoring efforts. Spearheaded global projects with the Product team to enhance product features.
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Customer Success ManagerSingular Oct 2018 - May 2020Bengaluru, Karnataka, IndiaManaged ~30 customers end-to-end, building strong relationships with CXOs and stakeholders to drive product adoption, expansion, and retention. Led QBRs and training sessions to enhance customer engagement and advocacy. Fostered long-term partnerships through consistent support and feedback.
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Sr. Manager, Digital MarketingIquanti Sep 2017 - Sep 2018Bengaluru, Karnataka, IndiaLed an 8-member CRO (Conversion Rate Optimization) team, creating proposals and templates for client acquisition and expansion. Collaborated with cross-functional teams to drive solution adoption. Improved financial margins by optimizing budget allocation and resource use. -
Engagement ManagerIquanti, Inc. Dec 2015 - Aug 2017Bengaluru Area, IndiaManaged key engagements for Fortune 500 clients, increasing annual client revenue by $14M through targeted digital strategies and achieving a 90% growth for a key account via client-focused project management.
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Deputy Marketing ManagerCrompton Greaves May 2014 - Mar 2015MumbaiDrove market expansion and sales growth by identifying a potential INR 5 Cr revenue increase, executing a INR 2 Cr marketing plan, and developing a performance-based incentive program for 400+ sales representatives to align sales goals with company targets. -
StudentIndian Institute Of Management, Udaipur 2012 - 2014Udaipur Area, India -
Summer InternSaltmangotree Creative Communications Apr 2013 - Jun 2013Gurgaon, India -
Senior Systems EngineerInfosys Limited Mar 2009 - Mar 2012Pune Area, India
Hina Agarwal Skills
Hina Agarwal Education Details
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UptuElectronics And Communication
Frequently Asked Questions about Hina Agarwal
What company does Hina Agarwal work for?
Hina Agarwal works for Freelance
What is Hina Agarwal's role at the current company?
Hina Agarwal's current role is Independent Consultant.
What is Hina Agarwal's email address?
Hina Agarwal's email address is hi****@****lar.net
What schools did Hina Agarwal attend?
Hina Agarwal attended Indian Institute Of Management Udaipur, Uptu, Dayawati Modi Academy.
What are some of Hina Agarwal's interests?
Hina Agarwal has interest in Travelling, Reading, Movies And Music, Sketching, Swimming.
What skills is Hina Agarwal known for?
Hina Agarwal has skills like Business Strategy, Team Management, Market Research, Brand Management, Business Analysis, Management, Marketing, Competitive Analysis, Microsoft Office, Digital Marketing, Product Development, Business Development.
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Hina Agarwal
Principal Consultant @ Flipcarbon | Chartered Accountant | Ex Jindal Steel, Wipro, InnoteraMumbai -
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