Build and Maintain Client Relationships: Develop and nurture strong relationships with roofing company founders, executives, and decision-makers to ensure ongoing collaboration and customer satisfaction.Outreach and Communication: Conduct outreach to potential and existing clients in the roofing industry, including founders and CEOs, to introduce marketing services, foster partnerships, and schedule meetings.Customer Onboarding: Guide new roofing clients through the onboarding process, ensuring all necessary information and materials are collected, and expectations are aligned.Coordinate Webinars and Events: Collaborate with the marketing team to organize and co-host live webinars or masterclasses for roofing professionals, promoting agency services and industry knowledge.Client Support and Issue Resolution: Serve as the primary point of contact for clients, addressing any questions, concerns, or issues that may arise, and ensuring timely and effective solutions.Calendar Management: Schedule and manage meetings and follow-ups with clients, sending calendar invites and coordinating across teams to ensure alignment on deadlines and deliverables.Reporting and Analytics: Provide clients with regular performance reports, explaining key marketing metrics and demonstrating the value of the agency’s services.Collaboration with Marketing Teams: Work closely with internal teams to develop and implement marketing strategies tailored to the unique needs of roofing clients, ensuring campaigns are executed successfully.

Joined the organisation as a part of University Major and Minor project.• Worked to investigate the investors preference of risk in managing their portfolio, through direct communication, surveys and questionnaires.• Closely monitored organisational process to manage their working capital.