“Here is a powerful yet simple rule. Always give people more than they expect to get.” – Nelson Boswell I grew up watching my mom constantly give more than what others expected and still managed to keep a smiling face.My father, very fond of music, acquired a new radio set only to see it dismantled the next morning. Instead of scolding, he helped me put it back together. Powered by these observations, I always make an effort to give my customer's more than what they expect, understands what my employees/colleagues want and how I can help in their successes. After working as a developer, architect, business consultant for amazing employers, I founded Global Technology Solutions in 2014 with a vision to exceed our customer's expectation.My aim is to provide an environment where employees feel safe, are nurtured and encouraged to become the brand ambassador helping in recruiting and training new talents. We at GTS are a happy bunch. We are always looking for new challenges and find innovative ways to solve them.So if you need a hand, feel free to email me directly at agarwal.ram@globo-tek.com or visit us at www.globo-tek.com. Specialties- Managed Services and Contact center operations- IVR Self-service, Call Flow- VUI Design- Contact Center Audit & Assessment- Contact Center Optimization- Contact Center Consulting, - Call Center technologies,- Call Center Applications- Twilio- Genesys, Contact Center Services, Skill Based Call Routing development- Contact Center Process Automation- IP Telephony- Unified Communications/Messaging