Swapnil Agarwal Email & Phone Number

Uttar Pradesh, India

Noida, Uttar Pradesh, India

Results driven Principal Business Analyst transitioning into the role of Scrum Master, bringing 10.8 years of experience in analyzing business processes, facilitating requirements gathering, and driving project success. Recognized for strong problem-solving, communication, and collaboration skills. Passionate about Agile methodologies and motivated to leverage my analytical background to excel as a Scrum Master. Excited to apply my transferable skills in facilitation, stakeholder management, and process improvement to foster agile team dynamics and deliver value to stakeholders.

Noida, Uttar Pradesh, India

• Gather client requirements• Prepare Integration design and supplemental design documents• Interact with Development/Database team for laying out the requirements and presenting the best process flow• Acting as an interface between the client and development team to bridge gaps in order to maintain the coherency in workflow• Work as QA Support Lead to facilitate client QA• Provide timely responses to client queries and Defect Tracking and Defect Logging• Participate in daily/weekly test triage meetings to discuss defects and their severity levels• Design and Execution of manual test cases• Perform Functional testing (Integration, System), Re-Testing and Regression Testing• Ensuring effective coordination between BA, Testing team and Development team• Providing answers to client queries by means of conducting training sessions and facilitating Knowledge Transfer to the team members

Noida, Uttar Pradesh, India

• Providing effective solutions to clients' business requirements• Handling various activities of the project like information gathering by participating in business meetings, analyzing the information gathered, and documenting the functional or business requirements• Interacting with Development/Database team for laying out the requirements and presenting the best process flow• Acting as an interface between the client and development team to bridge gaps in order to maintain the coherency in workflow• Providing post-implementation support to the clients by understanding their issues and resolving them within aggressive time frames• Executing SQL scripts and making necessary changes to meet client requirements and resolving their issues• Providing answers to client queries by means of conducting training sessions and facilitating Knowledge Transfer to the team members