Agata Bator Email & Phone Number

Kraków, Pl

Central & Eastern Europe, Ireland, Scandinavia

Londyn, Anglia, Wielka Brytania

Remote

Part of the team organizing the biggest global online conference.Setting up the procedures involved in taking care of the conference attendees.Customer support based on email, Intercom, The Embodiment Portal and moderating one of the Facebook groups.

Budapeszt, Węgry

End-to-end selling, consultation and booking of tailored FIT trips which included product development, itinerary building and B2B customer service.Consistent sales performance leading to company's profit growth.Increased product range by creating multiple bestselling itineraries, upon client’s request.Successfully meeting and exceeding the customer expectation, based on deep knowledge of Europe’s travel potential and individual approach.Effective communication, negotiation and conflict resolution skills.Training:SalesForce, Travel StudioTime management / stress management / sales / multicultural work environment

Europe

Running adventure tours across over 20 European countries for 5 seasons which involved: tour logistics, reservations, group management, leadership, problem solving, budget and admin handling, developing extensive knowledge of European countries.Built strong relations with local operators and parallel company departments, showing the high standard of professional cooperation and team work.Demonstrated high leadership and strategic skills, ability to connect to various personalities from different backgrounds and handle the stressful situations in calm, diplomatic manner.Training:Leader training refreshed every 2 years / First Aid training refreshed every 2 years / 2 months office internship in 2016 based in DMC Marrakesh office, Morocco

Londyn, Anglia, Zjednoczone Królestwo Wielkiej Brytanii

“Billy Elliot The Musical” performance staff – providing the high standard of customer service, sales, maintaining health and safety.Assistance with organizing events outside of the regular performance such as Purple Flag Week, BBC Teaching Awards 2012.

Master'S Degree, Russian Philology

Teaching Specialisation

Master'S Degree, Tourism And Recreation

Travel Managment Specialisation