Agata Kitowska Email and Phone Number
Agata Kitowska personal email
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Experienced Customer Service Representative with a demonstrated history of working in the consumer services industry. Strong support professional skilled in Training, Human Resources, Team Leadership, Customer Service, and Property Management.
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Invoicing And Helpdesk SpecialistElco Heating Solutions Switzerland Jul 2023 - PresentVilters-Wangs, St Gallen, Switzerland -
Retail SalespersonYves Delorme, Inc. Oct 2020 - Jun 2023Zurich, Switzerland• Ensure the excellent customer service by offering a warm welcome, listening customer’s needs and to ensure they make a perfect choice every time• Build a loyal portfolio of clients and proactive follow up with clients• Maintain outstanding store condition and visual merchandising standards • Ensure accurate and efficient maintenance of stock • Constantly achieve or exceed monthly sales plan objectives • Deal and resolve all issues that arise from customers -
Retail Salesperson Store ManagerYves Delorme, Inc. Jul 2019 - Sep 2020Nyon, Canton Of Vaud, Switzerland• Ensure the excellent customer service by offering a warm welcome, listening customer’s needs and to ensure they make a perfect choice every time• Build a loyal portfolio of clients and proactive follow up with clients• Maintain outstanding store condition and visual merchandising standards • Ensure accurate and efficient maintenance of stock • Constantly achieve or exceed monthly sales plan objectives • Deal and resolve all issues that arise from customers
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Sales Representative And Association Secretary(Voluntary Service)La Brocante Solidaire Arti-Puces Dec 2017 - Mar 2020Saint-Cergue, Switzerland- Greeting, listening and assisting customers in their needs - Maintaining in-stock and presentable condition assigned areas - Processing purchases - Taking care of Facebook page and sales online
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Customer Service Team LeadCbre Gws - Local Fm Feb 2014 - Sep 2015Warsaw, Masovian District, Poland- Lead, supervise, develop and motivate Customer service team (6 people) dedicated to Shell petrol stations Retailers- Supervise process of preparing, approving and completing work orders- Responsible for technical condition of over 400 petrol stations, identifies risk and react on emergency situations- Implement and execute company policies and procedures and setting priorities-Prepare and control purchase orders -Processing suppliers’ invoices, - Supervise claims handling process - Cooperate with supply chain operations, communicate customer requirements - Prepare monthly reports for customer (KPI, budget, SLA, safe and healthy, customer complaints) - Assist in additional tasks and projects if needed -
Property Services CoordinatorCbre Gws - Local Fm Jan 2012 - Jan 2014Warsaw, Masovian District, Poland- Provide customer service to Shell petrol stations retailers (400 sites)- Prepare and approve work orders for facility maintenance services- Manage and supervise contractors in order to achieve requested client targets- Coordinate and track required inspections- Record details of customer contacts and actions taken- Listen, handle and solve client problems and concerns- Collect and communicate retailer needs to higher management- Process work order, purchase orders, invoices- Schedule and coordinate meetings and events
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Property AdministratorAt Home Sp. Z O.O. Jul 2011 - Dec 2011Warsaw Area, Poland- Administrate housing estates with over 300 apartments, provide customer service to landlords and tenants- Control on-going maintenance of properties - Coordinate major repairs - Prepare and control costs- Supervise subcontractors such as security, cleaning and technical services- Schedule and coordinate subcontractor’s works- Apply technical incidents to Guarantee Service- Act as a first line supports for owners and tenants- Prepare and coordinate meetings of the Residential Community Members and monthly meetings of Residential Community Management- Keep and cares of building documentations - Keep contact with lawyers, architects, engineers, insurance company, public institutions- Participate in property handover process
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Property AdministratorLux Dom Sp. Z O.O. Jun 2009 - Mar 2010Warsaw, Masovian District, Poland- Administrate housing estates apartments with over 300 apartments, provide customer service to landlords and tenants- Coordinate major repairs, prepare reports for Property Manager- Supervise subcontractors such as security, cleaning and technical services - Schedule and coordinate work tasks for subcontractors- Apply failures to Guarantee Service- Check residential meters- Prepare, keep and care of building documentations - Keep contacts with tenants, public and commercial institutions - Take care of day to day tasks such as weekly review of properties
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Office AssistantComtegra Sp. Z O.O. Sep 2006 - Apr 2009Responsibilities:- Organize and coordinate work of reception and front desk;- Provides administrative support (prepares correspondence, coordinates meetings, books travel arrangements, maintains files, provide telephone coverage, processes mail);- Deal with administrative tasks (ordering office supplies, cooperation with building administration, clean service, etc.);- Genereal HR Assistant;- Preparing reports and analyses;
Agata Kitowska Skills
Agata Kitowska Education Details
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Human Resources Management/Personnel Administration, General -
Public Relations -
Administration -
Centrum Szkolenia Samorządu I Administracji W LublinieProperty Management
Frequently Asked Questions about Agata Kitowska
What company does Agata Kitowska work for?
Agata Kitowska works for Elco Heating Solutions Switzerland
What is Agata Kitowska's role at the current company?
Agata Kitowska's current role is Invoicing and Helpdesk Specialist at Elco Switzerland.
What is Agata Kitowska's email address?
Agata Kitowska's email address is ag****@****ail.com
What schools did Agata Kitowska attend?
Agata Kitowska attended Ifp - Institut De Formation Permanente, Kozminski University, Uniwersytet Marii Curie-Skłodowskiej W Lublinie, Centrum Szkolenia Samorządu I Administracji W Lublinie.
What skills is Agata Kitowska known for?
Agata Kitowska has skills like Property Management, Team Leadership, Customer Service, Human Resources, Training, Customer Service Management.
Who are Agata Kitowska's colleagues?
Agata Kitowska's colleagues are Jan Good, Domenico Del Vecchio, Jacqueline Dörre, Urs Bohlhalder, Olivier Von Gunten, Marjorie Winkelmann, Kurt Willi.
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