Technology Governance & KPI reporting | Technology CIO Management Office | Group Business Support at Nordea

Manager responsible for planning and managing resources to execute projects or project components from inception through implementation. Expert in interpreting requirements, identifying and communicating project scope to ensure that program milestones and objectives are met. Includes the discipline of planning, organizing and managing resources to bring about the successful delivery of specific project goals and objectives.

Building and realising internal communication strategies.Independent creation of internal publications for employees in a variety of appropriate styles.Creating internal PR campaigns for strategic projects and initiatives.Coordinating and organizing meetings, conferences and team-building events for our employees.Managing the intranet site.Cooperating with other sections of the bank in terms of internal marketing and PR.

Conducted analyses and identification of areas for improvement. Initiated process changes in accordance with the division’s strategy. Led workshops and training sessions using LEAN and Six Sigma tools for process optimisation. Recommended and developed changes. Created dashboards for the process owners.

Identified, analysed, assessed and prioritised risks arising from operational processes. Veryfied monitoring processes conducted by the management. Led regular tests to assess the effectiveness of monitoring processes. Recommended directions of change in process monitoring. Wrote reports and archived material gathered from internal audits.