Agatha Adama Email & Phone Number

Nigeria

Federal Capital Territory, Nigeria

In my role, I executed a diverse range of tasks with enthusiasm and precision. I warmly received and welcomed clinic clients, making sure they felt at ease. I created, updated, and maintained records and databases in Odoo, ensuring a smooth flow of information. Additionally, I handled the crucial task of generating final invoices for our valued clients and patients. Responsibility for organizing and filing itemized receipts and insurance claims was in my hands, ensuring a seamless process for submission to insurance companies. I actively supported vendor identification and the acquisition of clinic supplies by requesting and receiving RFQs. Maintaining vendor profiles on Odoo ensured efficient communication. Patient confidentiality was a top priority, and I took great care to safeguard their information. Essential documents and records were meticulously organized. I played a pivotal role in supporting our team by assisting in various organizational and communication-related tasks, helping us achieve our goals. Answering inquiries about our services and products, attending to phone calls, and ensuring safety procedures were all part of my daily responsibilities. I embraced continuous learning, participated in educational opportunities, and stayed informed about industry developments, all with the aim of enhancing our operations. Going above and beyond, I accepted ownership of various tasks, exploring opportunities to add value and contribute to our achievements. Tasks extended to handling mail, and I was ever-ready to adapt to evolving responsibilities. In addition to adhering to the EHA Clinics Code of Conduct and ethical standards, I was dedicated to providing emotional support and participating in community health activities. Excellence in customer service, organizational skills, compassion, and a capacity to handle diverse emotions were key attributes I brought to my role.

Federal Capital Territory, Nigeria

In practice, I actively recorded and maintained accurate case information, diligently completed necessary forms, and promptly generated statistical reports when required. I maintained clients' records by routinely reviewing case notes, systematically logging events, procedures, investigations, progress, and ultimate discharges. My daily duties included efficient execution of hospital administrative processes, where I served as a liaison between insured patients and their insurance providers, ensuring smooth communication. Collaboration with the medical team was an integral part of my day-to-day operations, fostering effective working relationships throughout the entire case management process. I consistently went the extra mile by interacting directly with patients to monitor their progress and ensure their satisfaction, enhancing the quality of care. Adherence to professional standards, protocols, rules, and regulations was a cornerstone of my work, ensuring ethical and legal compliance. I actively monitored cases by verifying client attendance, observing treatments and responses, advocating for necessary services and entitlements, obtaining pre-authorizations for services and additional resources, and intervening during crises. This hands-on approach was vital for providing personal support and maintaining the overall well-being of our clients.

Gwarinpa, Federal Capital Territory, Nigeria

In practice, I played a crucial role in the office, where I managed equipment functionality and ensured a well-stocked inventory by making timely requisitions.My welcoming and professional demeanor made a lasting impression on visitors, setting a positive tone for our office environment.I actively participated in software development, preparing Software Requirements Specification documents, conducting in-house software testing, and crafting user-friendly manuals.My responsibilities extended to preparing bid documents and representing the company during bid openings, contributing to our success in securing projects.I took charge of financial matters, diligently creating budgets and expense reports for the office.Maintaining an organized system for office files and documents was my specialty, along with collecting, collating, and entering crucial data.I also ensured that databases remained live and accessible, enhancing our operational efficiency.

Diploma Of Education, Monitoring And Evaluation In Global Health, Excellent

Bachelor Of Science - Bs, Economics

Master'S Degree, Public Administration

90% Programme Completion.