CIO, Acting CISO, and Acting Head of Data Science for a top-three global online travel booking company responsible for all aspects of Data Science & Advanced Analytics, Business Process Reengineering & Optimization, Corporate Technology, Infrastructure, Quality Assurance, DevOps, Business Process Reengineering and Information Security. Leading build-out of AI-enabled Marketing Analytics / Customer Data Management Platform.

Selected engagements:• Advisory Board member for a SaaS based Social media driven HR recruitment and referral platform• Interim CIO, CISO, and Head of Data Science for top-3 US online travel booking company with over $5bn in sales with oversight of all aspects of Data Science & Advanced Analytics, Information Security, Business Process Reengineering & Optimization, Infrastructure, Quality Assurance, DevOps, and Information Security. Leading build-out of new AI-enabled Marketing Analytics / CDP Capability• Senior Advisor to Chief Data and Analytics Officer at a top commercial and consumer insurance company to redefine their Master Data Management Strategy in line with industry best practices and establish an industry-leading Data Management Practice (including Data Design, Operating Model, Source Selection and technology solutions)• Senior Advisor to CEO and CTO for AI-driven internet sentiment and analytics startup - focused on improving data management capabilities around company and municipal entity reference data.• Senior Advisory to financial services consultancy firm leading front-to-back architecture reviews for major financial services outsourcing company• Advisor to AI/NLP document automation company aiming to become the #1 out-the-box SaaS legal contracts automation engine.

• Global Head of Technology for Lazard’s $1.4B Financial Advisory responsible for all aspects of technology including technology strategy, product design, application engineering and 3rd party cloud services• Manage a portfolio of over 30 in-house developed, vendor, SaaS and Cloud based applications• Report directly to CEO of Banking and CTO of Lazard• Created several new in-house products including banker analytics portal, knowledge management platform, and research consolidation application to over 1200 bankers and finance • Launched several cloud services including Slack and Box to improve collaboration across 3000+ users

• Leading the 2020 strategic operations plan to target 15% productivity savings over 3 years by eliminating manual tasks from the department through digitization, process redesign, and robotic process automation• Leading the roll-out of Blue Optima and Cicero productivity analytics tools across 2000+ organisation• Leading strategy for 2000+ person reference data Operations and Technology department• Leading KYC Utility strategy to evaluate how ~1000 3rd party vendors should be used in the KYC space to reduce cost and improve client experience. Identified $2M cost of saves to date• Chaired cross-departmental Operations and Technology steering committee and working groups to launch Robotic Process Automation (RPA) technology to the firm and established the RPA program targeted to make substantial operations savings over the next 3 years

• Led creation of Citi Market’s Onboarding function. Grew team from 3 to 160 people and expanded coverage from 1 to 125 sales desks across North America, Europe, and Asia• Responsible for the processing 3000+ client transactions at any one time, reducing client onboarding time by 30% for top-tier and corporate sector clients two years in a row• Championed investment for new technology to coordinate all centralise all rules and activities to onboard new business. Reducing errors and increasing capacity of the team• Led creation of new technology to centralize and index millions of client documents across 5+ departments to make them easily searchable in one place, improving client experience and productivity• Awarded #2 ranking for Onboarding in 2012 ZYen Broker client feedback survey of 250 clients

• Managed $45M Trade and Treasury Account Services group consisting of 900 people in 50 locations• Realigned Account Services organization from 3 regional organizations (Europe, North America, and Asia) and 50 country teams into single management chain including centralizing budget, operations controls, strategy and branding leading to improved client experience, reduced risk, and improved project execution• Launched first global workflow tool and first consolidated metrics dashboard for Account Services improving team productivity and reducing time to deliver client metrics packs• Launched first Latin American center for Account Services in Colombia• Achieved 10% improvement in client experience survey results within first year

• Chaired cross-departmental Operations and Technology steering committee and working groups to launch Robotic Process Automation (RPA) technology to the firm and established the RPA program targeted to make substantial operations savings over the next 3 years• Lead the design of Know Your Customer/Anti-Money Laundering target end-state architecture by working with 5+ technology areas to streamline and simplify design to improve data quality and reduce cost• Automated Know Your Customer/Anti-Money Laundering reports and creating self-service dashboards so that different teams can run real-time analyses and generate their own reports.• Led redesign of Markets Tax Documentation processes to reduce incorrect client witholdings by ensuring clients are properly documented at the point of new account opening. • Sponsored LeanSigma engagement to improve client experience and reduce compliance risk by streamlining Dodd-Frank Legal Documentation process, reducing transactional breaks by 80%

• Served as Program Manager for a $10M transformation initiative to create a single security master to reduce errors and improve operational efficiency• Led team of 6+ personnel consisting of 2 project managers and 4 business analysts• Led governance and oversight of the program, ensuring that all senior executives agreed on the program scope, timelines, and objectives, including the Head of Equities, Head of Fixed Income, Head of Credit Risk, and Head of Operations• Successfully migrated fixed income and equities front and back office systems to new security master and retired multiple legacy applications, reducing costs and improving operational efficiency• Served as Business Architect for Security, SSI, and Client Account data and led cross-functional workgroups to establish initial core design principles and data standards to reduce duplication of effort and support future technology progress

• Served as Program Manager for project to integrate Barclays and Lehman Brothers’ Security, Client and SSI reference data for 22 business lines following the Barcap-Lehman merger• Led 19 developers, business analysts, and operations staff and led program from start to finish• Technology owner for 10+ applications through the transition

• Led the creation of an IT Production Services organization responsible for Data and Technology Support for 40+ technology applications servicing 5000+ users across Banking, Finance, Operations, Risk, and Sales• Managed 40+ business analysts and software developers and ran day-to-day technology operations and end-user support groups for department• Introduced key IT management processes to improve application performance, including Service Level Agreements, Key Performance Indicators, Release Management, Incident Management, Change Management, Capacity Management and Vendor Management

• Established first cross-department PMO to standardize project tracking, resources planning, and budgeting process for 200+ projects• Created inventory of top departmental projects to improve project execution and pinpoint budget, scope, and timeline issues more rapidly• Led requirements work streams for new IT deployment workflow and asset management solution based on ITIL standards

• Managed 15-person team responsible for all operating systems, storage systems, and networking systems support on Unix and Windows computers across all of Lehman Brothers• Expanded team from original Solaris group to cover Linux, Windows, Storage and networking technologies • Implemented first service level agreements and performance measures for the group to improve client experience• Introduced the first Robotic Process Automation (RPA) capability to area to reduce cost by $100,000/year and improve speed of Unix support

• Managed $10M+ infrastructure project for the first high-frequency trading business in London, enabling Lehman Brothers to enter the European options market-making business

• Expanded function to create the first centralized middleware technology support function for Europe, improving the reliability and stability of 100+ trading, finance, and back-office applications• Led real-time market data and middleware disaster recovery team in restoring service for all US businesses within 48 hours of total service loss following 9-11, enabling Lehman Brothers to resume trading• Managed European Monetary Union project to ensure that 40+ vendors, including Bloomberg, Dow Jones, and Reuters, were ready to properly convert their data ahead of the launch of the Euro