• RF Networks Optimization, Planning and Product Support.• Satellite Networks Installation, Link budget calculation, Project Management and Product Support• SDH & SONET optical networks Support and Project Management.

ActixOne RF Product Support Engineer: Loading report checks, highlighting issues/recommendations for 5GNR, LTE, UMTS mobile networks to ensure data integrity and availability, Initial support on incidents reporting, verifying/confirming issue, investigating with different groups involved, and support on closure and workaround of cases, meeting SLAs and maintaining service quality.T-Mobile RF360: RFDS and Marina product SupportMarina: T-Mobile app that allow users to define and manage equipment and SKU mappings for the purposes of network design and equipment purchasing. RFDS: T-Mobile web application used a starting point for design. When datasheets are created, RFD users select a RAN Template and A&L template.RF GSM/UMTS/LTE Network optimization & Network Capacity optimization.• Undertake network performance improvement (KPI). RF, 2G/3G, SPB,GPB,RPP,TRH, RHD Controllers, BSC, and RNC Capacity optimization.• Ensure data integrity of various morphology/topography databases and drive test data for model calibration.• Celcite Amdocs Optimization tool “*COPS user training and support to customers in Mexico, Central and South America.• (2016 Amdocs-Present) ActixOne product support Engineer: Loading report checks, highlighting issues/recommendations when needed to ensure data integrity and availability, Initial support on incidents reporting, verifying/confirming issue, investigating with different groups involved, and support on closure and workaround of cases, meeting SLAs and maintaining service quality.**COPS, CELCITE’s is a multi-vendor, multi technology, multi band (850/900 & 1800/1900) and multi carrier (GSM,UMTS,LTE) networks, optimization tool.*Actixone: Is a multi-vendor, multi-technology platform that supports all key mobile network data sources, embeds automated diagnostics and solution-finding algorithms, and delivers visualization, analysis, and ActixOne Optimization Software capabilities through a web-based interface.

SON & RF Optimization. Ensure data integrity databases for product calibration. Undertake network performance improvement (KPI). RF , 2G/3G, SPB,GPB,RPP,TRH, RHD Controllers,BSC, and RNC Capacity optimization tasks.Amdocs-Celcite COPS** product support.**COPS, CELCITE’s is a multi-vendor, multi technology, multi band (850/900 & 1800/1900) and multi carrier (GSM,UMTS,LTE) networks, optimization tool.

LTE Cluster migration (UMTS-Samsung LTE) verification to Sprint USA. Drive test data (XCAL), analysis on XCAP, stat monitoring. KPI checks.RF Optimization and performance consultant for Telcel, acting as mentor, working closely with customer engineers on the optimization and performance improvement of its existing GSM and UMTS network. Layer 3 messages analysis and troubleshooting. Configuration and analysis using Celcite COPS and AriesoGeo optimization tools. Customer process improvement, correlation, changes recommendation, parameters and network configuration. Plan actions for various marketing or country events.

External Platforms VAS, HPPTT, IRN, Roaming, OSS, Voicemail, QoS, QoE, 3G, optimization parameters, voice core implementation, Engineering Management for Nextel of México 2G network migration to 3G. Perform Huawei 3G acceptance at Site, Cluster and Network levels and support 3G System Operational Readiness, Integration and Optimization. Guarantee RAN KPI on goal. RAN OPT. Perform periodic meetings with the customer for follow up in all support issues. Determine actions to improve the customer satisfaction. KPI and objectives definition, KPI Monitoring, Antenna System Configuration Optimi-zation, Performance Analysis, Traffic and Capacity Optimization, Parameters Con-figuration and optimization, Neighbor Optimization, Traffic Forecasting.

Contractor Project Engineer.• Training, Network Installations, Troubleshooting and Support of Telecom networks & Electronics systems.Other Projects included SDH and SONET networks furnishing, Project Management installation and commissioning of Tellabs Digital Cross-connectors and Optical Transport Systems (SDH and SONET) Tellabs for Puerto Rico Telecom and Tellabs customers in the US like Sprint and Verizon.

Developed project plans for the installation of Digital Cross-connectors andOptical Transport Systems (SDH and SONET) in Latin America and theCaribbean. Conducted site surveys, established project rolls, responsibilities, andescalation procedures. Managed the implementation of SAP/R3 financial andlogistics modules in Tellabs Mexico Offices.

Supplied product* and technical support to USHA Communications and its customers worldwide, including duties connected with resolving onsite customer reported problems. Performed pre- and post-sales support activities, provided product installation assistance, and managed from a technical perspective various problems and issues impacting customer product and service satisfaction.*OSS (Operational Support Service) software for wireless and fixed line telecom operators: Billing and Mediation systems running under Java, Power Builder (front end), Sybase, Oracle, C++ and Borland C++ (Back end). The design of this software meets requirements for a variety of GSM, CDMA, WAP,JAVA and other networks. These include wireline, IP telephony services, wireless local loop, interconnect, wireless, international gateway services, paging, multimedia andcable.Relevant Participation in International Projects:Usha R&D office, Calcutta India – Product Customization (June 1999, December 1999) Telemobil Bucharest Romania – Product Installation Support (September 1999)Usha Headquarters, Portland Oregon, U.S. – Sales Engineering Support (October 1999)Salnet, San Salvador - Sales Engineering Support (December, 1999) Telexpo 2000-Sao Paolo Brazil - Sales Engineering Support (April 2000) Copesa, Asuncion Paraguay- Product Installation Support (January-June 2000)

Installed and managed Satellite C and Ku bands (TDM/DAMA) Networks Projects, interfaced with customer on technical matters, acted as primary customer contact on status and performance, provided technical support during implementation phase of the program. Elaborated timely reports on Network’s performance for corporate reviews.