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Aaron Dillon is a Director of Product - Automation & Intelligence at AuditBoard. He possess expertise in product management, operations management, customer experience management, start ups, market research and 40 more skills. Colleagues describe him as "What can be said about Aaron? This man is a truly outstanding individual. He is not only incredibly easy to get on with, incredibly flexible and generous with his time, but he is in the top 0.01% of what he does. I have worked with many exceptional product owners across a variety of sectors. But Aaron did what none before him had done; he took the time to get to know and understand the technical side of what we were doing. This took his exceptional ability to translate customer (internal and external) requirements (ramblings and rants) into fantastic product concepts and 10x'd it. He could come to me and the team with questions or ideas that allowed the engineers to speak their natural technical language. He could easily ensure we were all on the same page (no more blaming a spec or ticket requirements for us). He could smooth the interactions between the technical teams and the other business areas (bye-bye misunderstandings). He generally made collaborating between product and engineering simple, easy, and, most importantly, enjoyable. You'll have no surprises when I tell you that, as a result, the product areas Aaron owned had the highest-performing engineering teams, the lowest cross-functional churn, and the highest quality customer feedback in the entire business. More impressively, he owned low-level, highly technical areas! If he can make Authorisation and Settings pages raved about user experiences, imagine what he could do for your flagship product vertical! If you require anyone to own, run or outright improve your product. Aaron is the person for the job. Hire him now before your competitors do.", "I'm an engineer working on products where Aaron managed product operations. He was responsive, easy to work with, and customer focused. I would love to work with him again.", and "Aaron was a key partner in helping achieve our product quality goals for Linkedin's Talent Solutions product. He was a strong advocate for our users, prioritizing projects that improved the user experience, with our product and engineering teams. He helped me highlight key issues that were affecting our clients and pushed for product quality. He provided a voice for our users, and his input was valued and is missed here."
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Director Of Product - Automation & IntelligenceAuditboard Jul 2023 - PresentCerritos, California, Us -
Principal Product Manager, PlatformGlobality, Inc. Jul 2019 - Feb 2023Palo Alto, California, Us- Platform PM owner of end-to-end UX. Built out the following product areas from: 1) Core Platform Experience, 2) Design System, 3) Localization, 4) Accessibility.- Led several cross-functional initiatives to up-level platform-wide capabilities and improve UX, including: Internationalization roll-out to unlock new business, revamped state model for all objects, and redesigned navigation and IA. -
Advisory Board MemberCity Of Santa Clara Oct 2018 - Oct 2021Santa Clara, Ca, Us- Member of inaugural Police Chief's Advisory Committee that advises Police Chief and Assistant Chief on policing strategies and priorities that impact the relationship between the SCPD and the community. -
Product AdvisorCitizen Here Incorporated 2021 - 2021- Advised leadership on product strategy, monetization, and user experience design. -
Senior Product ManagerLeandata, Inc. Oct 2017 - Jul 2019Santa Clara, Ca, Us- Owned roadmap for flagship product (FlowBuilder) which enables companies to easily define detailed routing automation rules.- Led full product redesign and rebrand, while continuing to deliver against roadmap. -
Lead Product ManagerScoutible Dec 2016 - Jul 2017Miami, Florida, Us- As the first Product hire, I led the pivot from a B2C play to a B2B SaaS offering, and brought the startup from 0 to 1.- Led all development of predictive hiring technology platform, which includes the creation of job-role fit AI models and a talent dashboard, enabling companies to rank candidates based on soft skills. -
Senior Product Operations ManagerLinkedin May 2013 - May 2016Sunnyvale, Ca, Us- Owned the voice of customer for LinkedIn's Talent Solutions and Jobs products. Collected and analyzed disparate sources of voice of customer data to create an overall gestalt of the user and customer experience for an entire business line.- Partnered with feature teams to develop feature enhancements that addressed customer feedback. -
Associate Manager, Customer ExperienceJuniper Networks Apr 2011 - May 2013Sunnyvale, Ca, Us- Analyzed end-to-end customer experience of product offerings and created index metrics to track impact of various functions (software, support, sales, etc.) on customer experience.- Turned customer feedback and analytics into product, service, and process improvements. -
Co-Founder, Head Of ProductMy3Goals May 2010 - Apr 2011- Co-founded goal-setting startup that connects members with experts and life coaches to help them achieve their goals.- Responsible for all design and development from concept to launch, and managed team of 5 full-stack engineers.
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Assistant InstructorStanford University Jan 2010 - Apr 2011Stanford, Ca, UsAssistant Instructor for various positive psychology, health psychology, and mindfulness courses in Stanford's Health & Wellness Department. -
Head Of OperationsMylifepassport Jun 2009 - May 2010- Managed operations team of 15, and implemented technology and procedures that improved day-to-day operations.- Owned selection and implementation of product development and marketing tools. Coordinated inter-dependencies of product, biz dev, and engineering.
Aaron Dillon Skills
Aaron Dillon Education Details
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Southern Illinois University, CarbondaleClinical Psychology -
Cornell UniversityProduct And Service Design
Frequently Asked Questions about Aaron Dillon
What company does Aaron Dillon work for?
Aaron Dillon works for Auditboard
What is Aaron Dillon's role at the current company?
Aaron Dillon's current role is Director of Product - Automation & Intelligence.
What is Aaron Dillon's email address?
Aaron Dillon's email address is aa****@****ail.com
What is Aaron Dillon's direct phone number?
Aaron Dillon's direct phone number is +161892*****
What schools did Aaron Dillon attend?
Aaron Dillon attended Southern Illinois University, Carbondale, Cornell University.
What skills is Aaron Dillon known for?
Aaron Dillon has skills like Product Management, Operations Management, Customer Experience Management, Start Ups, Market Research, Data Analysis, Usability Testing, User Experience, Customer Relationship Management, Agile Methodologies, Program Management, Project Management.
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