Operations & Logistics Manager
New York City Metropolitan Area
• Led a team of up to 75 employees at The Migrant Kitchen, a disaster relief company with a food retail operation that has contributed over 4 million meals to food-insecure New Yorkers since the onset of the Covid-19 pandemic• Oversaw hiring, scheduling, and daily operations at a large commissary kitchen and four retail restaurants, serving as a bridge between the kitchen and corporate teams to increase operational efficiency• Key contributor to the successful establishment and growth of operations across four retail locations and a commissary kitchen, resulting in expanded customer base, increased revenue, and generation of new employment opportunities• Led project management and team building initiatives, conducting daily shift meetings and weekly corporate presentations to evaluate progress and identify areas for enhancement, culminating in improved efficiency and strengthened team communication• Managed purchasing, supply, and logistics operations for multiple kitchen and event venues, overseeing delivery and catering for community donations and private events to support vulnerable population groups• Utilized Excel, MarginEdge, Marketman, and Yellowdog data management software to drive informed decision-making, streamline projects, enhance efficiency, and deliver data-centric reports to benefit Management, Executive Team, and Operations Team stakeholders• Established and fostered robust relationships with NGOs, local government entities, businesses, and community organizations to drive expanded contracted events, bolster community engagement, and increase investments• Proven background compiling data for pitch decks and portfolios to renew and apply for federal, city, and non-profit grants and ensuring nutrition and food safety guidelines are met• Developed The Migrant Kitchen internship program, partnering with the NYC Department of Education, for hospitality and culinary technical school students; Up to 10 paid student interns per season cycle