Charles Cox Email & Phone Number

Gig Harbor, Wa, Us

New York City, Us

Phoenix, Arizona, Us

Providing strategic guidance in technology, digital community building, and OKR-focused business development for a leading educational innovator.

New York, Ny, Us

New York, Ny, Us

✔️ Developed and manages processes for tracking capital, reporting headcount, and managing vendors ✔️ Built and leads a team of analysts to run ongoing reporting processes while developing a team culture that fosters collaboration and engagement with Technology and WarnerMedia business stakeholders ✔️ Engages weekly with EVP of Technology, developing deep reporting on organizational size and spend ✔️ Communicates regularly with VPs to resolve issues on hiring and vendor prioritization, engagement with financial reporting systems, and other immediate business needs ✔️ Provides up-to-date and relevant data views into financial and operations-related processes, including talent pipelines, organizational development, software expenditures, and consulting engagements ✔️ Forecasts, tracks, and reconciles capitalization in conjunction with teams and leaders to maximize financial utility to the larger organization ✔️ Ensures business compliance and accuracy within department by focusing on industry-leading best practices and continuous process improvement initiatives ✔️ Contributes to the regular upstream business reporting in collaboration with Finance and Strategic Planning to provide reliable all-up view of business operations data and context ✔️ Develops and drives regular and reliable downstream business reporting processes across the organization, partnering with team and division leaders while collaborating with Finance Key Accomplishments: ✔️ Successfully produced improvement in capital dollars by evolving and improving capital tracking processes from legacy business to WarnerMedia processes ✔️ Increased hiring efficiency in 1 year through the development of centralized data models for organizational growth and cross-departmental implementations ✔️ Increased diligence in third party and vendor spends, achieving cost savings by developing a robust, yet streamlined process for tracking and approving build / buy decisions for technology stacks

New York, Ny, Us

✔️ Built Agile Informatics practices for Growth and Technology Operations within Direct-to-Consumer, and hired a cross-functional team of PM, Engineering, and Technical Writers to facilitate practices ✔️ Developed and oversaw team and performance with ticketing and support systems, SLA development processes, and the overall implementation of support excellence throughout the department ✔️ Tracked and analyzed KPIs for the team’s troubleshooting initiatives with tools, user support provisions, tool maintenance, front-end customizations, solutions architecture, and application administrations ✔️ Developed collaborative tools practices with Jira, Asana, and Miro, and subsequently handled all vendor management, training, and administration of involved tools ✔️ Handled business intelligence and reporting efforts for Agile teams to support velocity and predictability ✔️ Navigated complex business and technical challenges by collecting and refining strategic decisions ✔️ Created custom reporting for EVP of Technology, compiling information on velocity and risk for key HBOMax development initiatives in order to best inform business decision making at the highest levels Key Accomplishments: ✔️ Developed an Agile Business Intelligence (BI) pipeline that brought Jira data to finance and portfolio management, and increased capitalization YoY while simplifying and automating the finance process ✔️ Improved speed of HBO streaming app development through the development of Agile data culture, including data lake developed, output programs, team reporting, best practices, and the adoption of new digital collaboration tools and the development of cross-functional working groups ✔️ Successfully rebuilt the Tech Writing team from scratch by obtaining the funding, developing principles for hiring, designing strategic objectives, and growing the team to effectively operate with 5 members

New York, Ny, Us

✔️ Coordinated development and delivery of streamlining media and virtual reality products with multiple form factors and launch partners for the HBO Digital Products Division ✔️ Collaborated to ship AWS-backed streaming experiences to Desktop, Mobile, and Virtual Reality clients✔️ Assisted in guiding the adoption of Scaled Agile by transitioning the organization to Jira, integrating a PDLC, and developing team and leadership-level reporting across all phases of development ✔️ Built and reinforced TPM culture as principal interviewer, mentor, and Agile development coach✔️ Communicated status updates, reports, and project issues regularly to executive team, CTO, and CDO Key Accomplishments: ✔️ Received an Emmy Award for program management contributions to the Westworld Virtual Reality (VR) experience, including production, workflow, project delivery, and problem resolutions ✔️ Shipped VR devices’ first HBO Go Streaming client, as the day 1 launch title for Google Daydream, and also shipped the first direct consumer HBO Now client that was developed in-house, preparing HBO Digital Products’ technology stack to take over Direct-to-Consumer business

New York, Ny, Us

✔️ Architected and developed a software development documentation build and display system backed by Amazon Web Services (AWS) for the HBO Digital Products Technical Documentation Team ✔️ Implemented anywhere-editing via GitHub, along with Ruby and Python-backed automatic build-and-publish pipeline to AWS EC2, and full-site search with CloudSearch ✔️ Collaborated with service architects and engineers for Runbook documentation for micro-servicesKey Accomplishments: ✔️ Singlehandedly built entire AWS documentation delivery pipeline as chief writer of code within 6 months that redesigned and streamlined how documentation would be written and viewed company-wide

✔️ Developed and built a locally owned and operated independent game studio with a Kickstarter-backed space strategy game, “Habitat”, published for PC by a major digital download network✔️ Managed a diverse team of 12 and conducted performance reviews, training, and career development ✔️ Guided the direction of the games, leading daily stand-up meetings with the team to ensure productivity✔️ Oversaw project budgets, forecasting, allocating and tracking funds for resources and tools to finish the projects, while driving brand awareness at industry trade shows, including GDC, E3, and PAX✔️ Designed the company’s corporate structure and oversaw daily operations, including the creation of agreements, breaking down shares, updating legal, and communicating with publishers and press ✔️ Wrote majority of code for games, from initial prototype through various iterations to production codeKey Accomplishments: ✔️ Successfully built a 12-person team and developed 2 video games, “Node Hack”, winner of a Pocket Gamer Silver award, and “Habitat”, a top seller on launch day and day after on Stream✔️ Orchestrated and executed a Kickstarter campaign that resulted in $64,000 raised and negotiated publishing with Versus Evil to help ship from Early Access to 1.0 in 18-month Agile development cycle

Redmond, Washington, Us

✔️ Operated comprehensive developer programs to support Xbox AAA and indie game developers ✔️ Managed $2M in Xbox One educational engineering and developer event content, personally writing developer-facing technical papers on Xbox One hardware ✔️ Led a $1M onshore-offshore micro-studio to bring iOS and Android developers to Windows phones ✔️ Developed integrated content strategy for developer education for creating and porting new contentKey Accomplishments: ✔️ Successfully coordinated educational content for a multi-million-dollar 2-day Xbox One developer event, “Xfest”, creating curriculum and organizing speakers across 24 talks in the highest rated Xbox event ✔️ Utilized sample code and educational materials as a real-world tool to find and fix bugs prior to release

Us

✔️Architected, developed features, tools, and Agile production pipelines for a legendary Sony franchise while working with artists and engineers to develop gameplay and cinematic sequences Key Accomplishments: ✔️ Built a successful tiger team for cross-functional engagement to iterate and ship new features faster✔️ Developed a suite of extensible designer tools in C# to allow visual editing of Lua script data tables

Real-Time Interactive Simulation, Undergraduate

Certificate, Data Analytics: Techniques For Business Decision Making