Allyson G. Email & Phone Number

Charlotte, North Carolina, United States

Oversee day-to-day office operations, including purchasing office supplies, maintaining office equipment and special projects as assignedDemonstrate tact by discreetly handling sensitive and confidential information and ability to maintain professionalism under pressureCoordinate business travel – reserve car service, book airfare, coordinate dinner reservation, hotel reservation, compile expense report, etcSupport permitting and construction teams by preparing permit applications, paying fees, filing lien notifications, scanning and posting permit information, and performing any other administrative tasks as neededPerform accounts payable duties including processing invoices, purchases, and expense reportsCommunicate to vendors on order or payment related issues, ensuring the highest level of professionalism and client supportAid with recruitment efforts and the new hire process, e.g., screening, outreach to promising candidates and employee onboarding

Charlotte, North Carolina, United States

(Kloeckner Metals - Contract Assignment)Took initiative to professionally and proactively greet guests and callers, helped to resolve problems, and provided information requested from our clientsProvided administrative support while demonstrating the ability to prioritize tasks, process documents with careful attention to detail and accuracy, and by meeting critical deadlinesPrepared purchase orders, processed invoices for payment, tracked credit memos, and processed related check depositsResponsible for completing month-end financial closureRoutinely exercised independent judgment and discretion with sensitive, confidential and proprietary informationDemonstrated the ability to operate office equipment, such as fax machines, copiers, or phone systems, and arranged for repairs when equipment malfunctioned; Ordered and dispensed office suppliesResponsible for tracking submitted time off requests in Excel

Charlotte, North Carolina Area

(Sugar Creek Construction - Contract Assignment)Succeeded at tracking, analyzing, and inputting pertinent data from multiple sources into Excel, and various other administrative duties to accomplish the goals of project coordinatorsEffectively communicated with contract vendors to confirm shipping, delivery and costsOversaw orders to assure that it met the contractual agreement and arrived within a reasonable amount of timeManaged and tracked inventory needs of construction equipment in the fieldCompleted purchase orders to ensure accuracy, completeness, and clarity; correcting any ambiguities in purchase orders, and including any required missing informationCarried out scanning and filing of various documents and purchase orders into the main databaseExcelled at multi-tasking priorities and completing assignments in a timely manner

Charlotte, North Carolina Area

Recognized for delivering superior quality customer service by being awarded Employee of the MonthGreeted and interacted with fans and guests to successfully share and receive information Processed ticket requests via Ticketmaster, and succeeded in ensuring an efficient and accurate sales transactionAssisted in securing various forms of payment, and excelled in the security of cash and tickets during eventsWorked within a team environment while upholding confidentiality when handling sensitive information

St Paul, Minnesota, United States

Played a key role in ensuring a safe and secure hospital environment by monitoring CCTV cameras, multiple radio channels, and various security systems for four hospitals, and multiple clinics to stay apprised of developing emergency situationsEffectively communicated and elicited information from callers in a calm and courteous manner that may be sensitive in natureDelegated calls for service to field officers by determining the highest priority for security response through prioritizing calls for dispatchSucceeded in exercising good independent judgment and making sound decisions in emergency situations, whether working independently, or as part of a teamMaintained knowledge of, and complied with, relevant laws, HIPPA regulations and policies, and standard operating proceduresExcelled in composing accurate and detailed dispatch records, departmental logs, and reportsDemonstrated efficiency at multi-tasking while performing dispatch dutiesExcelled in designing and implementing improved techniques that supported the health and well-being of our customers and staff

St Paul, Minnesota, United States

Oversaw the daily office operations for a staff of eight employees, and developed new office practices for improved efficiency within the Human Resources DepartmentGreeted visitors in a professional and helpful mannerInteracted professionally with all levels of staff and maintained the highest level of confidentialityManaged new hire packets to assist with the onboarding process and formalized the employee badge systemResearched and developed departmental content for the agencies newsletterEntered paper files into an electronic filing systemComposed, edited and proofread correspondences, bid proposals, reports, and presentation materialsRecorded, transcribed, and distributed Board of Directors meeting minutes and reportsCommunicated effectively with multiple departments to plan, and successfully execute, meetings and eventsManaged department inventory and receivable itemsOversaw the distribution of incoming and outgoing mail, faxes and packagesDelivered onboarding sessions for new employees

St Paul, Minnesota, United States

(USBANK, Salvation Army & Girl Scouts of the USA - Contract Assignment)Performed all data entry related tasks including sorting, proofing, updating, mailing and storingCommunicated with authors of source documents to address data inconsistencies and to gather missing dataSupported the organizations quality assurance goals by periodically collecting and reviewing reports in their database program, Salesforce, to uncover errors and coordinate correctionExcelled at being flexible to assist team members with the annual Christmas drive during non-working hoursPerformed administrative duties such as maintaining and ordering office supplies, screened and redirected phone calls, received deliveries and distributed incoming mailReceived invoices and reviewed for accuracy

St Paul, Minnesota, United States

Carried out tasks related to the recruitment, placement, orientation, training and ongoing retention of volunteers throughout the agencyResponded to inquiries regarding available volunteer and internship opportunities in a timely mannerConducted pre-screenings on applicants to ensure they were appropriately matched and met the requirements of the open positionInterviewed, evaluated and recommended applicants to the DirectorComposed and forwarded correspondences to applicants using Microsoft WordTrained new interns by observing their learning process, identifying and solving learning difficulties, and providing encouragementDemonstrated skill in organizing and effectively communicating material in an understandable, informative manner while delivering presentations and facilitating group discussions with adult learnersManaged the orientation and training schedule using a web-based tracking system, Volgistics

St Paul, Minnesota, United States

Coached staff and strengthened employees’ development through motivation and direction as they performed their dutiesMonitored employees’ work for accuracy to ensure quality outputDelivered quality customer service to a diverse internal and external customer base by analyzing and interpreting the standard operating procedures, pertinent regulations, laws, and ordinancesEstablished and maintained, constructive and cooperative, working relationships with co-workers in order to achieve departmental goalsEnsured all technical functions were performed in a timely and high quality mannerPreserved the chain of evidence, and custody of cars being held for criminal investigation for various law enforcement agencies, while maintaining the highest level of confidentiality

St Paul, Minnesota, United States

Performed advanced dispatch work to respond to alarms and 911 calls for fire and medical emergencies consistentlyDemonstrated good judgment and sound decision making in emergency situationsRemained professional and objective during high call volumesDispatched fire and medical responders, and arranged for additional emergency units as requiredCollaborated in a close-knit, four-person dispatch teamManaged the demands of multiple emergency events occurring simultaneouslyMaintained current information on the location, status, and availability of all fire and medical respondersHosted tours for the public explaining department functions and protocols

St Paul, Minnesota, United States

Dispatched police, accurately tracking the status of all units in the fieldDetermined the highest priority for police response through prioritizing calls for dispatchMonitored various radio frequencies simultaneously, including public works, state patrol, and bordering law enforcement agencies, to keep apprised of developing emergency situationsDemonstrated the ability to plan, prioritize, coordinate, and exercise good judgment in appraising situations and decision making during highly stressful events

St Paul, Minnesota, United States

Answered incoming, multi-line, emergency and non-emergency calls for a center that serviced five hundred thousand residents while managing escalation activities efficiently, and effectivelyEffectively communicated and elicited information from callers in a calm and professional mannerManaged the security of highly sensitive and confidential materials regarding wanted persons, stolen property, and other personal information found in CJIS (Criminal Justice Information System) and NCIC (National Crime Information Center) for law enforcement personnelRecognized for being adaptable and flexible to the demands of the work environment, including handling multiple tasks concurrently, adapting between emergency and non-emergency events while clearly conveying thoughts and ideas to peers, management and customersExcelled at adapting to workload changes due to emergency events and staffing shortages

Marietta, Georgia, United States

Performed initial investigation of reported abuse, neglect, and exploitation of childrenWrote concise and accurate reports, and correspondences according to established protocols using Microsoft WordDetermined the level of risk for recurring mistreatment, and recommended appropriate actionParticipated in court proceedings, as required, to ensure the safety of individual by: testifying in court hearings, formulating social service plans, and filing petitions according to the legal codeSuccessfully researched and resolved problems to make independent decisions as neededInterpreted laws, rules, and policies to our client base, normally after facts were analyzed, evidence gathered, and/or legal documents reviewedCommunicated effectively policy, procedure, rules, regulations and/or laws to a diverse clientele

Master Of Business Administration (Mba)

CONCENTRATION: INTERNATIONAL MANAGEMENT

Bachelor'S Degree, Criminal Justice

Activities and Societies: P.R.I.D.E MINOR: COMMUNICATION STUDIES AND PSYCHOLOGY

Education record