NMLS #2496205

Providing superior service and dedication to each client is my forte. With technology, an in-depth understanding of real estate & mortgage financing, and exceptional negotiation skills, I work tirelessly to achieve the best results for my clients. I am well-versed in the intricacies of the Chicagoland real estate market in 6 counties. I confidently provide clients with the information they need to make smart decisions, whether they are first-time homebuyers or seasoned investors. My knowledge and experience in residential, commercial, and distressed properties, as well as property rehab and real estate development, give me the confidence to deliver outstanding results in every real estate transaction.

Residential, Commercial & Wholesale lending services

Developed and maintained relationships with our top-producing brands and real estate agent partners, lenders, and other vendor partners to educate and drive volume in designated markets. I collaborated with the Marketing Team to identify new opportunities and services to help existing agent partners grow their business with HPA and increase repeat business in target markets. As an SGM I was the main point of contact to top producing stakeholders as they go through multiple real estate transactions to ensure HPA is successful in purchasing single-family homes with their assistance.• Worked with the Regional Team to coordinate growth strategy in 10-20 markets, strategically targeted brokerages and real estate agents in focused areas of each market:• Provided coaching to top-producing agents• Maintained outreach cadence that nurtured and supported agent partners consisting of daily emails, phone calls, webinars, and marketing opportunities based on agent activity and needs• Monitored and measured the success of marketing opportunities and individual brand relationships. • Identified and presented additional Home Partners tools and services to help brands and agents grow their book of business• Provided strong customer service and escalation management for agents completing real estate transactions.• Helped facilitate and manage communication and marketing opportunities externally with partners and stakeholders.• Communicated internally across different departments to ensure a seamless transaction experience• Monitored and evaluated the efficiency of the team’s strategy through build-out and analysis of report and market KPIs.• Identified new areas of agent engagement opportunity with the creation of scripting, templates, and coaching to execute.• Opened new markets and turned around lagging markets into 8 of the top 10 performing markets across the country including opening and nurturing new markets.

Developed and established commercial real estate division for boutique franchise office.

- Acknowledged as a Top Producer by the Chicago Association of Realtors in 2015, 2016, 2017- Spearheaded market expansion campaign that significantly increased company's brand presence and market share in several underserved areas.- Closed over 50 transactions in 12 months.- Acknowledged for excellence in customer service by both company and peers.- Conceived, developed and implemented strategic systems for both buy-side & sell-side agents to improve agent efficiency and create a better customer experience.

- Acknowledged as a Top Producer by the Chicago Association of Realtors in 2012- Developed an acquisition model for an institutional investor to develop a large portfolio of homes throughout the Chicagoland area.- Provided buyer consultation services for investors to acquire distressed properties for their investment portfolios both large and small.

Short-term projectLead team of reps operating Vespa Scooters and pulling trailers with Billboards with occasional stops to hand out marketing materials at weekend festivals, parades, and public events during long-term marketing campaign.

- Provided buyer consultation on a $50 million portfolio disposition consisting of commercial and industrial properties.- Represented real estate developers on commercial multi-family residential to condo conversions.

Short-term projectEducated consumers of revolutionary digital reader that introduced e-ink technology to the market at several retail stores during a long-term marketing campaign.

Short-term projectDrove around Chicago on a scooter with a custom Red Bull Flugtag trailer creating awareness for Redbull Flugtag event.

- Opened, closed, and maintained checking, savings, money market, CD, and IRA accounts for personal and business customers. - Hired, trained, and managed customer service representatives including Tellers, and Personal Bankers. - Used personalized customer relationship management to establish and maintain strong customer loyalty. - Increased bank’s market share by negotiating interest rates on CD accounts and cross-selling bank products- Increased account sales of lagging office 500% by cross-training all employees and recommending modifications in company policies to upper-level management in order to help lift employee morale - Acknowledged for excellence in customer service by both peers and customers- Bank's assets increased from $16 million to over $1 billion during tenure