Anthony Germain Email & Phone Number

Everett, Ma, Us

Manage and support over 500 students in multiple programs, providing guidance on academic planning, career goals, and progress toward graduation.

Performed a variety of responsibilities related to Enrollment Services, acting as the primary point of contact and providing information regarding DCE programs and schools to prospective and current students. Answered questions in person, via e-mail, and by phone regarding college policies and procedures and acted as a liaison between students and other departments, such as Admissions, Student Financial Services, Financial Aid, Academic Services, the Registrar, and many more. Assisting over 900+ students monthly.

Participated in interviews and provided constructive feedback to the committee regarding the candidate's qualifications for the position.

Received 400 hours worth of training on various types of college advising topics, including youth development, undocumented students, FAFSA and more. Worked with over 200+ seniors and juniors 1-on-1 and in groups, guiding them on their future planning process. Provided students with financial, emotional and academic support. Tracked and managed students data in order to measure students progress. Presented to classrooms that contain 15+ students and spoke in assemblies containing 100+ students. Maintained healthy relationships with partners in order to effectively reach out and help students.

Greater Boston Area

Temp job: Developed positive working relationships with students, staff and faculty. Filed papers into cabinets and organized cabinets in alphabetical order. Copied and organized final exams for professors. Handled a variety of assistant administrative duties for the student services administrator, including collecting and distributing final exams, maintaining the reception desk and guiding students to their needed faculty point person.

Quincy, Ma

Provided administrative support as a student caller, tour guide, and event planner. Contacted prospective students to provide detailed information on the college, helped answer any questions, and guided them through the application process. Organized student information in Ellucian computer system. Led comprehensive campus tours to students and their families. Operated the front desk as a receptionist. Spoke in front of large and small crowds.

Cleaned and maintained the beverage area, display cases, pastries display, equipment and transaction area. Prepared coffee-based and other beverages on request: served prepared pastries and other food items. Displayed quality customer service skills and went above and beyond normal duties

Worked in busy, high-volume retail setting with a daily average of 150+ customers. Processed transactions quickly and efficiently, maintained cordial friendly relationships with customers by greeting them and assisting with relevant issues. Helped count the registers and made sure the cash in the register matched with the cash on the computer. Organized showroom, accessories, re-stocked shelves and maintained and folded clothes. Received multiple compliments from managers, co-workers and consumers on customer service skills. Met and greeted customers and demonstrated quality sales experience.

Huntingdon Pa

A Youth leader of approximately 15-20 youth. Organized events. Managed the youth budget. Advised youth and young adults on emotional, financial and spiritual situations.

Acted as receptionist and helped to manage the welcome center, working the cashier, answering phone calls, and engaging with guests. Helped with marketing (social media, promoting, etc.).

Maintained and restocked fruit display. Maintained quality customer service. Transported boxes of fruit from one part of the store warehouse to the produce section.

Graduate Certificate, Business Communication

Graduate Certificate, Organizational Behavior

Religion, Religion/Religious Studies

W/ a minor in business.

Education record