Agetha Selvakanthan Email & Phone Number

Markham, Ontario, Canada

• Assisted the cash manager in overseeing daily cash operations, including counting, reconciling, and depositing cash from various registers.
• Trained and supervised cashiers in cash handling procedures, promoting a secure and efficient checkout process.
• Enforced cash management protocols to minimize discrepancies and errors, improving cash handling efficiency.
• Communicated with vendors and banks to resolve cash-related issues, ensuring seamless business operations.
• Utilized Microsoft Office and Microsoft Teams to track and monitor cash transactions, identifying areas for improvements.

• Provided exceptional customer service by greeting and assisting customers with a friendly and approachable demeanour.
• Efficiently processed cash, credit, and debit transactions, ensuring accurate handling of payments and cash management.
• Resolved customer inquiries, concerns, and complaints promptly and professionally, ensuring customer satisfaction and fostering a positive shopping environment.

Ontario, Canada

• Assisted in conducting market research studies, including data collection, analysis, and interpretation, to support strategic decision-making and business development.
• Contributed to the preparation of comprehensive market research reports, presenting findings and recommendations to internal teams.
• Conducted competitive analysis to identify market opportunities and threats, helping the organization to stay ahead in a dynamic business environment.
• Assisted in monitoring industry trends, consumer behaviour, and emerging technologies to provide valuable market intelligence.

• Facilitated and encouraged connections between students, Human Resource professionals and Alumni, ensuring a safe and inclusive networking atmosphere.
• Collaborated with the team to develop innovative ideas for promoting company events and initiatives.
• Demonstrated adaptability and professionalism while supporting various group projects and tasks, ensuring seamless operations.