Currently working @Jotform, a powerful online forms solution that collects data and automates workflows for global teams.At Jotform, my focus is steering technical innovation for enterprise clients, leveraging my foundation in system integration and customer relations. With over a decade at the helm of Utility Cloud Consulting, I've empowered SMEs with cutting-edge technology to streamline and secure business operations.In my role, I've become the voice of the customer, ensuring their needs drive our innovation at Jotform. My commitment to customer success is matched by my expertise in cloud solutions, which has been instrumental in delivering exceptional results and fostering long-term client relationships.
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Enterprise Customer Success EngineerJotform Aug 2024 - PresentSan Francisco, California, UsGuiding customer technical innovation on Jotform Enterprise -
Enterprise Customer Success ManagerJotform Nov 2023 - Aug 2024San Francisco, California, UsBeing the voice of the customer. Guiding customer innovation on Jotform Enterprise -
Enterprise Frontline SupportJotform Aug 2023 - Nov 2023San Francisco, California, UsProviding technical support to Jotform's Enterprise Customers. -
Technical SupportJotform Mar 2023 - Aug 2023San Francisco, California, UsProviding technical support to Jotform's Consumer Customers -
FounderUtility Cloud Consulting Aug 2012 - PresentUtility Cloud Consulting helps SME with technologies to make managing a business easier and more secure. We consult on connectivity options, install Wif-Fi solutions, provide cloud backup and cloud office productivity solutions. -
Technical Support SpecialistStock2Shop Sep 2020 - Mar 2023Cape Town, Western Cape, ZaTechnical Support Specialist helping our clients connect ERP to E-Commerce Websites. Used SQL, APIs, Wordpress, Shopify, Postman. Edited code in Python and PHP. -
ManagerShark & Safari 2012 - Aug 2019Cape Town, Western Cape, ZaResponsible for the management and marketing of Shark and Safari - Adventure tours. Responsible for all digital media and websites. Other responsiblities include accounting matters and tour management. -
OwnerA Touch Of Madness Cafe Nov 1998 - Jun 2013Partner - Responsible for the Restaurant operations and marketing
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Senior Support TechnicianNational Data Systems 1996 - 2001Tustin, Ca, UsI was involved with the Nedcor Desktop Support Project. I managed a team of support engineers that was responsible for new installations, upgrades and branch moves of Nedcor desktop systems. We rolled out Nedcor's Y2K project in the Western Cape region.
Andrew Fife Education Details
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University Of South Africa/Universiteit Van Suid-AfrikaComputer Science -
University Of South Africa/Universiteit Van Suid-AfrikaAccounting -
University Of South Africa/Universiteit Van Suid-AfrikaAccounting -
Iie Varsity CollegeAnd Related Support Services -
Livingstone Tourism AcademyTourism And Travel Services Management -
Voice ProSelf-Awareness And Personal Assessment -
Iie Varsity CollegeProject Management -
ActComputer Technology/Computer Systems Technology -
Dml SystemsProject Management -
It-IqComputer Technology/Computer Systems Technology -
It-IqComputer Technology/Computer Systems Technology -
ActComputer Technology/Computer Systems Technology -
Microsoft Certification CenterComputer Technology/Computer Systems Technology -
Cape Peninsula University Of TechnologyLight Curent Engineering -
Maitland Technical CollegeElectronic And Communications Engineering Technology/Technician -
Rondebosch Boys' High SchoolMatric
Frequently Asked Questions about Andrew Fife
What company does Andrew Fife work for?
Andrew Fife works for Jotform
What is Andrew Fife's role at the current company?
Andrew Fife's current role is Enterprise Customer Success Engineer at Jotform.
What schools did Andrew Fife attend?
Andrew Fife attended University Of South Africa/universiteit Van Suid-Afrika, University Of South Africa/universiteit Van Suid-Afrika, University Of South Africa/universiteit Van Suid-Afrika, Iie Varsity College, Livingstone Tourism Academy, Voice Pro, Iie Varsity College, Act, Dml Systems, It-Iq, It-Iq, Act, Microsoft Certification Center, Cape Peninsula University Of Technology, Maitland Technical College, Rondebosch Boys' High School.
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